ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
1.88/5
Return/Replacement policy:
2.50/5
Verified
5/5

2024-12-24

Quick & Easy!

"Just needed some hardware. Everything came well packed and quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2024-11-27

Significantly overpriced

"Was able to go to another dealership afterwards and get the car I wanted with an out the door price about 10k under Cerritos. They cook their 'life time warranty' into the lifetime of the loan ultimately making the car a lot more expensive than what is advertised. After doing the calculations on multiple cars that we looked at, ultimately we were just too far away from the price we had in mind."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-11-03

Order Shipped to Wrong Address

"The order confirmation clearly showed the correct shipping address. However, Kia of Cerritos shipped it to the billing address, which was different. Fortunately, the latter address was local, so it didn't take too long to get somebody there to claim it. Otherwise, I would've let them return to sender. Good sale, tho'."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process