ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

  • 1
  • 2

Verified
5/5

2004-04-28

"purchase memory from this guys quite a bit between two of my accounts. This last purchase was for two 512mb DDR sticks to up my 5-yr-old's PC. I honestly never talked to anyone from Kingston, always online orders, always fast and well packaged. Their rebate responses are fairly quick, average rebate check turnaround about 4-5 weeks. Simply Excellent."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2004-03-29

"First time customer of Kingston. Purchased a 128mb SD Memory Card. Price was right, and 2nd day Fedex shipping was free! Received email confirmation, and tracking info, and package arrived on time.
Overall my experience was excellent, and I probably would buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-03-18

"Ordered and received with no problems at all. I've never ordered from them directly, but have had no problems with other Kingston products. Their FREE 2nd day shipping with this item greatly influenced my buying decision, and I'm glad they offer that benefit."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2004-02-25

"I ordered a stick of 512K, PC2700 ram from their online site. They were running a special price for ram on their site, the item included an instant discount, came with a mail in rebate and included free FedEx second day shipping. All in all a pretty good deal.

I got an instant email when I placed the order and an email confirmation of shipping the next day.

I'll remember these guys the next time I need ram.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy

Verified
5/5

2004-02-11

"Bought two Secure Digital cards. Both work great and were shipped right on time. Unfortunately, the rebate company that Kingston uses sucks. I bought two cards (and the rebate allows a maximum of two rebates per household) but they only sent me one rebate check for $10. When I called to complain, they said they would cancel my current rebate check and then send me another one for $20 in another six to eight weeks. Lo and behond 10 weeks later, I still have no rebate check."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
N/A

Verified
5/5

2004-01-22

"I used a coupon that came with PlanetSide for get $22 off a stick of 512MB PC-3200 Hyper X RAM. The total after the coupon was $128, so the prices aren't that great, but I did get gree 2nd day shipping, so that was a plus. Overall, great company and great phone support."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-07

"My order consisted of 2 sticks of RAM. They arrived quickly via FedEX in sturdy packaging. I've ordered from Kingston before and am very pleased with their service.

The only complaint is the lack of a central rebate section of their site. Once a promotion has ended, the rebates are gone. Of course, this is typical for most companies that offer rebates. It would be nice to have the form as a PDF so customers can save it for future reference instead of the HTML file.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

  • 1
  • 2