"unbelievably fast!! packaged for shipping like I wrapped them my self!!! EVERY time I have purchased from them(big and small) I have been very impressed with my experience! I wish all companies I deal with were like this!!"
"I’ve purchased 2 sets of cabinets for our rental properties and have been pleased with the quality. However delivery is slow and difficult to track. Two items were not delivered and back ordered for another month so I chose to cancel….i was then told I could not cancel because they were about to ship??? I also don’t appreciate the fact that the cabinets went on an 18% discount the week after I ordered them. I should have been told this when I spoke to customer service. Seems like a bait to buy more! Their cabinets are impossible to return with shipping and 25% restocking fee.
Home Depot or Lowe’s is my new go to for rentals. So much easier for returns and my job isn’t held up for weeks! "
"No problem in assembling cabinets and they look just as good as cabinets from a big box store for substantially less money."
"Dana and team were more than helpful at every step of my project; from the multiple adjustments I needed to make, to giving me options to pay because my bank is stupid. I could not have asked for a better experience.
-nick"
“Thank you for your review, Nick! We're happy to hear that Dana and our team were able to provide you with excellent service every step of the way. We appreciate your kind words and are grateful for the opportunity to work with you on your project. Enjoy your new kitchen cabinets!”
"Need a part for a cabinet and they made it happen. "
“We are happy to hear that we were able to get you the part you needed for your cabinet. Thank you for choosing Kitchen Cabinet Kings, and please don't hesitate to reach out if you need anything else in the future.”
"Ordered 2 kitchens with free shipping. Needed one more cabinet (a B21) RTA and the cabinet was $350 and the shipping was $250 from NJ to RI. After complaining they lowered it to $117, still a rip off. I am happy with the cabinets overall good qulaity for the price (if you get free shipping)"
“I'm sorry to hear about the high shipping charges you experienced when ordering your additional cabinet. We strive to offer competitive pricing, but unfortunately, the shipping cost minimums by the carriers are out of our control. Your feedback is valuable to us, and we will certainly take it into consideration as we continue to improve our services. Thank you for sharing your overall satisfaction with the quality of the cabinets, and if you have any further questions or concerns, please don't hesitate to reach out to us.”
"I worked with Dana and she was excellent. She was extremely patient and provided the expertise that I needed. I can't wait to install my new cabinets! "
“Thank you for your review! We're happy to hear that Dana provided you with excellent service and excited to see the transformation in your kitchen. Enjoy your new space!”
"Great ordering experience "
“We're happy to hear that you had a positive ordering experience with us. Providing excellent service is our top priority, and we're delighted that we hit the mark for you. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!”
"Resolved issues with shipping damage.
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“We are happy to hear that we were able to resolve the issues with shipping damage. Your satisfaction is our top priority, and we appreciate your patience and understanding throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing Kitchen Cabinet Kings!”
"Rizzo always has solution to whatever problem we throw her way."
“We are happy to hear that you are a happy repeat customer and that Rizzo has been able to provide solutions to any problem you come across. We truly appreciate your continued support and we look forward to serving you again in the future.”
"No matter what you order, or how many times, unless your order is for greater than $3,000, the shipping charge is $185. So, if you order any accessories after your initial order, such as side panels, or trim molding, mostly priced at $25 to $50 per item, you must pay the $185. I just ordered on side panel for a base cabinet that sells for $45. It cost me $185 to ship to my home. What a poor business policy!"
“Thank you for sharing your concerns with us. We understand your frustration regarding shipping charges for smaller items like accessories and panels. We recommend double-checking your accessory quantities when placing kitchen orders to avoid shortages, which require additional shipping charges. Our team is here to assist you in calculating the right quantities of moldings, toe kicks, fillers, and panels for your kitchen. Additionally, shipping carriers have imposed oversized shipping surcharges for larger items, which can sometimes raise shipping rates unexpectedly. Please know that our shipping costs often exceed what we collect for small parts and panels. Your satisfaction is vital to us, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to help. Thank you for choosing Kitchen Cabinet Kings.”
"Was a bit hesitant, but bought some cabinets online to build a bar, and landed on KCK. Had to make a few changes so they worked with me to get it right AND helped me to fix an error in my order that would have missed me a discount. Haven’t received product yet, but so far so good."
“We're glad we could help you make the necessary changes and correct your order. We are excited to see the final result of your bar project. Thank you for choosing Kitchen Cabinet Kings!”
"Transaction was smooth and clear, customer service followed up with clarification and explanation.
Thus far, the experience has been like working with our very own custom designer "
“Thank you for your 5-star review! We're happy to hear that our customer service team was able to provide you with clear and helpful explanations. We try our best to make every interaction feel like you are working with your own custom designer and glad you felt this way. Thank you for choosing Kitchen Cabinet Kings, and we look forward to serving you again in the future!”
"I have a blank slate L-Shaped kitchen remodel. I was able to select all of my RTA cabinets online and order exactly what I wanted. I saved more than 50% compared to the Big Box store quote for the same layout."
“Thank you for 5-star review! We're thrilled to hear that you had a positive experience and happy to know that you were able to easily select all the RTA cabinets you wanted from our online platform, and even better that you were able to save over 50% compared to the Big Box store quote. We appreciate your business and are grateful for your support.”
"My daughter bought cabinets 3 years ago through Kitchen Cabinet Kings and I could not believe the beauty and quality of them. I am building a new house and just ordered my own cabinets. These were 1/3 of the price quoted by my local lumber dealer. I can hardly wait for them to arrive!"
“Thank you for your 5-star review! We are thrilled to hear that you were blown away by the beauty and quality of your daughter's cabinets. We are honored that you chose Kitchen Cabinet Kings for your own cabinet needs and are excited to be a part of your new house build. Thank you again for your support!”
"Cabinets showed up fast and allowed me to have a custom kitchen with a reasonable price."
“Thank you so much for the 5-star review! We are thrilled to hear that your cabinets arrived quickly and that you were able to create a custom kitchen without breaking the bank. We truly appreciate your business and hope you enjoy your beautiful new kitchen for many years to come.”
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:
“Thank you for choosing Kitchen Cabinet Kings and for taking the time to share your positive feedback. We take pride in providing high-quality products at affordable prices, and we're glad to hear that you are happy with your purchase. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new cabinets!”