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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2024-08-03

""Promotions" where presented large and came out very small -(IE 50% off first pair !! ...but this is ony to to $100 max - and - only after you pay $50 to be a member so 50% turns out to be less than 50$) Even after calling in to make sure I was using the 'right' promo code, with three alternative options offered total reduction was $36 on a $400+ bill. Not worth the time it took to figure it out."


Verified
5/5

2024-08-03

very nice

"super easy interface. didn't annoy me"


Verified
5/5

2024-08-01

Kits is great

"Do yourself a favor and try Kits"


Verified
4/5

2024-08-02

Almost perfect

"Great products, great prices, too bad the insurance pay direct that was advertised was not compatible with their site. Had to pay out of pocket and claim back "


Verified
4/5

2024-08-02

Awesome

"So easy to navigate the site and no confusing stuff ! Straight forward and definitely priced better than everyone ! That's why I'm a return customer."


Verified
5/5

2024-08-02

nice

"easy measure size -I like with price and everything"


Verified
3/5

2024-08-02

BETTER DISCOUNTS

"I would order more and more often if you had more discounts"


Rep reply posted 2024-08-02
A rep from Kits, MariaKits, has responded:

“Thank you for your feedback, and we apologize for any inconvenience. We strive to offer promotions that cater to all our customers and a variety of orders. We will reach out to you shortly to provide assistance and ensure a satisfactory outcome.”


Verified
5/5

2024-08-02

Surprisingly affordable

"The store my optometrist is based in quoted me almost $1K for sunglasses. I got a similar designer pair here for 1/3 the price and will get them twice as fast. This site is great!"


Rep reply posted 2024-08-02
A rep from Kits, Kits-AlexM, has responded:

“We are thrilled to hear that you had such a positive experience shopping with us! We are always striving to provide high-quality products at affordable prices, and we're so glad that you found your perfect sunglasses at a great deal. Thank you for choosing Kits - we can't wait to see you rocking your new designer shades!”


Verified
4/5

2024-08-02

"It's 2024 - why not?", I thought.

"This was a very futuristic experience.
I look forward to seeing the results
"


Rep reply posted 2024-08-02
A rep from Kits, Kits-AlexM, has responded:

“Thank you so much for your review! We can't wait to show you the amazing results!”


Verified
5/5

2024-08-02

Just love them

"Great service
Glasses fit perfectly
Lost them
My own fault
Need the same pair asap
"


Rep reply posted 2024-08-02
A rep from Kits, Kits-AlexM, has responded:

“We're thrilled to hear that you loved your glasses and found them to fit perfectly! We're sorry to hear that you lost them, but we're grateful for the opportunity to help you get the same pair ASAP. Thank you for choosing Kits!”


Verified
5/5

2024-08-02

EezyPeezy

"Didn’t have to put clothes on!"


Rep reply posted 2024-08-02
A rep from Kits, Kits-AlexM, has responded:

“We're thrilled to hear that you had a seamless experience shopping with us from the comfort of your home! Thank you for the fantastic review!”


Verified
5/5

2024-08-02

Kits

"Fast and easy, Great price for glasses."


Rep reply posted 2024-08-02
A rep from Kits, Kits-AlexM, has responded:

“Thank you for the fantastic 5-star review! We're thrilled to hear that you had a fast and easy experience with us and that you found great value in our glasses. Your feedback means the world to us!”


Verified
5/5

2024-08-02

New gears

"Very cute and inexpensive classes, nice designs where you can try on virtual excited for my new pair"


Rep reply posted 2024-08-02
A rep from Kits, Kits-AlexM, has responded:

“We're thrilled to hear that you're loving your new gears and enjoying our cute and inexpensive glasses with nice designs! We're also excited for you to receive your new pair and see how they look on you! Thank you for your glowing review!”


Verified
5/5

2024-07-31

Super easy to order

"Very easy to order, lots of selection! Love that you can try them on to check the styles and colour. Can't beat the price!!!!!"


Rep reply posted 2024-08-02
A rep from Kits, Kits-AlexM, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you found our ordering process easy and our selection impressive. We're also glad you enjoyed trying on different styles and colors. Your feedback means the world to us, and we truly appreciate your support. Happy shopping with Kits!”


Verified
3/5

2024-08-01

frustrated

"good prices and attractive frames but after entering prescriptin received message that my prescription doesn't work with that frame. Grrr"


Rep reply posted 2024-08-05
A rep from Kits, Chris_KITS, has responded:

“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.