"I do wish that the mobile website was a bit easier to navigate and didn’t jump around as much when going back a page"

"Had a question with one of the three promos, chatted with someone within minutes online. Can't get designer glasses with premium lens for under $150 anywhere else!! Been supporting this company for my contacts and glasses for many years, never had an issue!!"

"Amazing straightforward order process and direct billing to benefits is even better. "

"unable to direct bill to blue cross as listed on your website, when attempting to chat it directed me to an agent and no one connected to the chat and it timed out. "

"I absolutely LOVE the direct billing option!! "

"easy to navigate and choose anything you want "

"I went to order and it lookr=ed like my power was discontinued.....ugh so then I went under reorder and the power was there it is a +8 then trying to pay I rarely use paypal yet this was my only option to pay at least it looked that way to me. sogot the order in that what counts."

"User friendly
Love the picture test fit"

"Site is glitchy and slow. Why is it so hard to find your saved glasses that were favourited. There should be a favourites option in “my account “ section. "

"EASY TO UPLOAD PRESCRIPTION AND THE FUNCTIONS TO VIRTUALLY TRY ON WAS SUPER EASY - EASIER THAN I THOUGHT! "

"The website isn't great. When I clicked into product pages, I would lost my spot on previous pages and sometimes I would lose my filters. I had to restart my browser often when trying on glasses. My cart also got deleted everytime I restarted by browser."

"lots to choose from, love the heart feature and how it shows comparison of all measurements, but sometimes unable to get a follow threw link when trying to bring the glasses up from hearts page, also glitch where it says empty cart but items are in cart."

"You don't have Sunlife as an option for paying by insurance. When I use my wife's, it won't process because I am not the primary plan member. Not impressed I had to front my own money. I bet you loose alot of business because of this oversight"

"It's a very reasonable price and love the easy try-on feature. Did not have any complaints at all. Love browsing and buying from Kits.

However, I need another option for my Rx prescription"

"Very easy to navigate the site. I have worn several pairs and the quality is amazing. "