"I recently purchased glasses and I am extremely satisfied with my experience. The product I received is of exceptional quality, exactly as described, and it exceeded my expectations. The delivery was incredibly fast, and the entire process was smooth and hassle-free. When I contacted their customer service via phone, I was greeted with kindness and professionalism. The representative was very helpful and provided quick assistance!I highly recommend this company to anyone looking for high-quality eyewear and top-notch customer service. Thank you for such a wonderful experience!"
"When I look up KITS.ca the website itself mentions discounts that are not applicable (e.g. "FREE / $99 OFF" but no such existing coupon exists!"
"I had an issue with a pair of sunglasses I ordered and they quickly rectified the situation by having my choose another pair to replace them. I received a new pair in just a few days!"
"Good quality, accurate to my eyes and quick delivery with reasonable price. Grateful that I found you guys. Godbless"
"I love Kits.ca and tell all my friends & family about them. A Fast & Fun way to order glasses with excellent customer service. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"I love site the people always helpful."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"I just ordered 2 pairs of glasses and on one I realized I messed up the prescription numbers. I was on the chat with Diana and she was quick to resolve my error! Thank you Diana! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"So many stiles to choose from, and the process of inputting your prescription was simple. I had an issue with one pair I had purchased (my fault not kits) and the my made fixing it painless and fast. Definitely recommend. "
"Easy to order, order was perfect and came fast!!"
"There’s a bog where you type your delivery address. The country and the province dint select. I’m pretty sure it’s gonna be ok with the postal code but still…"
“Thank you for your feedback! We appreciate you bringing this to our attention. We’ve checked your order, and everything went through correctly, so there’s no need to worry. That said, we’ll look into this to ensure a smoother experience in the future. Let us know if we can help with anything else!”
"The chat popping up all the time was super annoying and the Try On feature wouldn't work 95% of the time! Thankfully the detailed measurements for the frames helped me decide frames that fit best on my face!
I appreciated the quick delivery and the quality you get for such a great price! Will definitely considering purchasing here again."
"Using the "TRY On" feature allowed me to play peek~a~boo with several of the different styles. "
“Wow, we’re thrilled to hear that you had so much fun using the "TRY On" feature! It’s amazing to see how it helped you explore different styles creatively. Thank you for sharing your experience and for the fantastic review! Enjoy playing peek-a-boo with your looks!”
"great price , nice frames,glasses"
"I loved that prices were upfront, and it was an use website!! "
"Very good price and love the try on feature "
A rep from Kits, Kits-AlexM, has responded:
“Thank you for reaching out and sharing your concerns. We will review our advertised promotions to ensure accuracy. At this time, we offer a 40% discount on first orders as our current promotion. If you have any questions about available discounts or need assistance with your order, please let us know. We’re happy to help.”