"These guys have the perfect combination of Electronic efficiency and live knowledeable help. Response, shipping and follow up is excellent!"
"Fast processing and shipping! Only negative was I placed 2 orders 1 day apart which shipped together and had to pay $30 combined shipping for just a few bolts. I also never received a tracking number... "
"While Kneedraggers has competitive pricing and offers free shipping, it has something many other vendors don't--a 15 percent restocking fee on returned products. Also, they don't cross ship.
I recently ordered a pair of gloves that didn't fit. To exchange them, I had to get an RMA, return them and wait a week for the replacements. Because they don't cross ship, I couldn't just order the larger size and get a full credit on the return.
As a result, I ordered another brand of gloves from a competitor, Motorcycle Superstore. I ordered two sizes, kept the ones that fit and returned the one that didn't with no restocking charge, all in less time than it took Kneedraggers to get the replacement back to me. I had a tour planned and the Kneedragger order arrived in the middle of my trip, so I wouldn't have had it.
Bottom line, with the restocking fee and lack of crosshipping, Kneedraggers just isn't competitive. I probably won't buy from them again for this reason. Most of their competitors don't charge the restocking, or at least not 15 percent.
"
"Very happy with KneeDraggers! The site is easy to navigate and their staff is very helpful and knowledgable over the phone. My order was shipped the same day and I received it two days later with the free shipping, awesome! Thank you KneeDraggers, the search for my motorcycle needs starts with you now."
"Great products and very acceptable shipping rates. I love the wide selection of accessories and aftermarket parts available.
I look forward to many future purchases from KneeDraggers!
Martin."
"Great customer service and super fast shipping. I have been a customer since 2005 and will continue to return."
"Lots of great parts at great prices & fast shipping , what more could you ask for."
"I have had great results with KneeDraggers.com. They have a great selection (including the easy to use OEM menu) and they have a patient and knowledgeable staff that actually provides feedback if needed. The free shipping on particular items is also a plus."
"delivery was fast, customer service was very helpful very satisfied with my experience"
"We were searching the internet for a product that we needed for a camping trip and KneeDraggers popped up. They had the best price, so we purchased the items. We purchased it on a Saturday afternoon on a holiday weekend. We received it the following Thursday! It was unbelievable how quickly the order got to us! I would definitely use this site again because of this! Great site!"
"I am a fan of kneedraggers.com. I've purchased here many times, and love their selection, pricing, and shipping. I've never had a bad experience, and on one occation had their customer service switch I tire size, which was my fault, before they shipped, with no issues. Impressive. I continue to shop here, and don't hesitate to tell my friends of kneedraggers for their bike needs. I only wish they had more selection in dirt riding gear."
"Seriously impressed with the team at KneeDraggers - quick delivery (one week from placing order to it arriving in Brisbane, Australia!), and my order arrived in perfect condition thanks to the care taken in packaging. Will definitely be buying from KD again!"
"Great company to deal with. Immediately got back to me when the item I ordered was not available as it was back ordered and gave me the option of purchasing it or switching. Quick shipping, polite and friendly staff, overall a great company!"
"Really good products and reasonable prices. Fast shipping, very satisfied. I bought HJC Scratch helmet and hiflo filters.
Thank you"
"Used to be a great place but now they don't back the products they sell. I purchased a Zero Gravity shield and the cheap piece of shit broke in half and going through Zero Gravity was worthless for a refund and heard nothing back from them they don't care, Kneedraggers are just as guilty because all they said to me is "There's nothing we can do" are you fucking kidding??? You mean to tell me you don't back what you sell?? Walmart and fucking Loews backs anything they sell and yet I'm stuck- out $88.00!! Also I received the wrong shield for helmet through them and instead of a free exchange they charge me a return shipping fee on there fuck up! WOW!!! I won't be doing business EVER again with kneedraggers or Zero Gravity, and will be doing my best to spread the word kneedraggers don't back the companies they sell for or customers and Zero Gravity products are cheap ass garbage and sales and service are absolutely worthless!! stay away future customers!!!!
As for the Walmart reference the point IS that they or Lowes or most honorable places will back who and what they sell, If I bought bad cheese at Walmart there not going to say "Its out of are hands contact Kraft themselves" or a Bank, if there is credit card fraud they reimburse me and go after the guilty..etc,etc.... So what your saying that Zero Gravity make such great stuff that I have to be wrong and there right? I put more faith in the people I purchase the equipment off of which is you, Not one person there in my opinion put forth and honest effort to get this resolved for me. If thats the way returns are done on their products and you wont back the actual product purchased It makes me question you of course who wouldn't? I don't care how big they are they ignored several.... several... several phone calls and I did everything asked of me and those pieces of shit brushed it under the rug, Shelby the women their was one of them I spoke to and she promised 3 times they'd call me at the end of the day and here I sit with a broken piece of shit and have they called??? HELL NO!! 3 weeks!!"