"I just got my book so there's not much to say but the process to rent was easy and delivery was quick. The book is in good condition."
"Was fine. Site was easy to navigate and conclude order. "
"When I went printed the prepaid return shipping label UPS said that it was invalid and that I had to pay for shipping. I shipped the book on time and then was charged $90 by knetbooks. I emailed them 3 times to ask why I was charged and provided a copy of my UPS receipt showing that it shipped on time and was delivered. They have not responded to any of my messages and have not refunded me."
“Hi Alexander, I will email you directly to resolve this issue. I see that you have received a partial refund as of now. I do apologize for any inconvenience this has caused you. Kate”
"Knetbooks was the best price I found on all my text books and the process was hassle free. They even gave me a discount coupon with each order! Shipping on orders and returns is free. Books were in great shape. I highly recommend using Knetbooks."
“Thank you for choosing Knetbooks! -Kate”
"Good n enjoined during order but book conditions not good. I have taken photos so while return there will no issues."
“Good afternoon, I apologize that the item you rented did not meet your standards. I have spent you an email and added some credit to your account for your next purchase. -Kate”
"Great prices and fast shipping"
“Good morning Jennifier, Thank you so much for the positive feedback! -Kate”
"Great prices and speedy delivery "
“Hi Damorena! We appreciate your business! Have a great week. -Kate”
"As a first time renter, I was bit nervous about the outcome but my experience was excellent, the textbook came as described and the amount of time for its arrival. "
“Thank you, we look forward to serving you in the future! -Kate”
"I've rented books and bought books from this site. I've been very happy with quality and ease of purchase and returns."
“Thank you for shopping with Knetbooks! -Kate
”
"The book arrived quickly but was not in the condition described. Book was more worn than expected. "
“Hello Lexie,
I apologize that the condition of the book wasn't what you expected. Please contact customer service at 1-888-388-9909 and they will be happy to exchange the book for you. I have added some credit to your account for your next purchase. Have a great weekend!
-Kate
”
"Book was in good condition, will be ordering from these guys again "
“Hi Tony,
So happy to hear you are satisfied with our services. We look forward to assisting you in the future!
-Kate”
" I am one of those people that work better out of a book then reading something online. This service has provided me with an economical way of having the books I need in class without spending a fortune. This is the first time I’ve use their service, and so far I am greatly pleased and I will use the service in the future."
“Thank you for the positive feedback and thank you for choosing Knet books.
-Kate”
"My first and last time didn’t revive any of my pdf books very disappointing "
“Good morning,
The order # you provided is for a used paperback rental, this item would not come with PDF books. Do you have another order that I can look into? You can also call customer service at 1-888-388-9909 for further assistance.
-Kate”
"Was simple and easy to find and order my textbook. It was delivered on time and in good condition."
“Thank You!
-Kate”
"My book arrived on time and was in great shape!"
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Thanks Stephen! -Kate”