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Verified
5/5

2017-09-01

arrived in time

"Fast delivery. Happy to order again!"


Verified
5/5

2017-08-30

The Best! You will see....

"Knetbooks rental is the BEST out there! My books have repeatedly arrived promptly and in optimal condition for being used books! No highlighting or markings in any of my text rentals so far! There prices are lower on most rental items in comparison to their competitors and for an MSN student this is crucial as every penny counts. For me, Knetbooks is the best choice in rentals. I wish I knew of them sooner. Thank you kindly Knetbooks!
FYI: my review is authentic. I have not been coerced into writing anything. I don't typically write reviews, but I felt in this case that a review was deserved :)
"

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Verified
5/5

2017-08-30

Excellent

"All my books arrive at a good time and I am able to get the books at an affordable amount. "


Verified
1/5

2017-08-29

The worst experience I have ever had renting a textbook

"I rented one textbook from Knetbooks and the book I ordered never came. When I tracked my package online it said that it was delivered but it must have arrived at an incorrect address. I did, however, receive another customer's textbook. I emailed the company and never got a response. I also have called multiple times during business hours but have not talked to a customer service representative yet. I am unsure if I will get my money back. I will never do business with this company again."

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Rep reply posted 2017-09-21
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

I apologize that the item that arrived was not the item you ordered. A mix up in our warehouse must have caused an incorrect item to be shipped into your package by mistake. In order to try and resolve this matter, I have emailed you at the address on file with more details.

Kate
Customer Service
Knetbooks.com”


Verified
5/5

2017-08-29

Saved us money

"Great site! We opted to rent books which saved us money from having to purchase them for our college- bound son. Fast shipping. Book conditions were as described. We will be using this site again."


Verified
5/5

2017-08-28

Books

"Books in great condition. Shipping was earlier than estimated time. "


Verified
4/5

2017-08-27

Quick shipment

"Book was shipped on time and in the condition expected. Very good transaction"

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Verified
5/5

2017-08-27

The best

"Very easy to use and good deals"


Verified
4/5

2017-08-27

rental book

"I received my book in a timely fashion and in good condition."


Verified
1/5

2017-08-26

2 weeks, book not shipped, no warning

"After 2 weeks it still says "Order Processing." Classes start in one day. If they didn't have it in stock they could have at least told me to go look somewhere else. Now I am screwed over on my first day of law school!!!"


Rep reply posted 2017-09-21
A rep from Knetbooks.com, Kate - Customer Service, has responded:

“Good morning,

I apologize that there was a delay with your item. We strive to provide our items to our customers within a beneficial time-frame but delays can occur, especially during the busy time of the first of the semester. In order to discuss this matter in more detail, I have emailed the address on file. I hope that we can resolve this matter to your satisfaction.

Kate
Customer Service
Knetbooks.com”


Verified
5/5

2017-08-26

Thank you

"Easy to order. Fast delivery. Amazing price. "


Verified
5/5

2017-08-26

Great!

"First time renting books online - wonderful service!"


Verified
1/5

2017-08-26

Thrives!

"I order a textbook, they emailed me a few days later said they cancelled my order the book was no longer available and haven't returned my money $106!"

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Verified
5/5

2017-08-25

Best Textbook Rental Experience

"Knetbooks has never let me down when it comes to renting my textbooks. I always rent my textbooks because it is so much more affordable for me and knetbooks makes it a really easy experience. My books always ship quickly and arrive just when I need them. I will continue to use knetbooks for the rest of my studies and recommend it to anyone who is thinking about renting from here!"


Verified
4/5

2017-08-25

So far so good

"Everything went smooh so far"