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Verified
5/5

2017-08-22

Quick and accurate

"Received my correct textbook in under a week, no complaints."


Verified
1/5

2017-08-22

The worst experience ever

"Well let's see. A book that I needed for English was conviently cancelled, because there were none in stock. So me placing an order obviously didn't secure me the item. So now I had to FIND the book somewhere else. Class started 8/22/17. It will be here in two weeks.....so thanks for the big screw. "

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Verified
4/5

2017-08-22

Got the book I was looking for

"Found the book I needed for the price that was reasonable"

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Verified
5/5

2017-08-22

Good customer service

"The books were sent to me in a reasonable amount of time"

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Verified
1/5

2017-08-22

Cancelation of books.

"Two out of three of the books I had ordered to rent were canceled & the other one was still 'in process' to be even shipped. So, the possibility of it also getting canceled were likely. Terrible. Terrible. Terrible! I heard better reviews from this & really believed it, bad mistake on my part. Wish I would've gotten a better experience."


Verified
4/5

2017-08-22

Reasonable Resource

"All Good! Wish shipping was a bit faster"


Verified
5/5

2017-08-22

Knewtbooks is the best!

"Knetbooks always has great deals on textbooks. "


Verified
1/5

2017-08-22

Book out of stock

"I ordered a book for college and days later I was notified that they were unable to fulfill my order. My college class started and I didn't have the book to do my assignments and had to find another vendor to purchase a book. What a waste of time! The website should have immediately said they were out of stock before I entered my credit card info. "


Verified
1/5

2017-08-22

Unprofessional

"Paid $17 for two day shipping and the website DID NOT say that it was 3-5 to process so I got my book late and when I called customer service they were extremely rude "


Verified
5/5

2017-08-22

Good price, and prompt arrival

"Got the book in just a few days for a very good price"

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Verified
2/5

2017-08-22

Communication was a failure.

"I ordered my books on a Thursday, I paid the $50 two day shipping and expected them to arrive on Monday. Monday came and went with no books. On Tuesday I checked my email and dated for Tuesday was an email stating there was a problem. It took 4 days for someone to notice there was a problem with my order. Called back an spoke with customer service and we reordered the books . They did give me free 1 day shipping but I was already late for assignments because of the untimely communication."


Verified
5/5

2017-08-22

Great

"Fast shipping and handy labels on return boxes. Books are perfect."


Verified
1/5

2017-08-22

Book hasn't shipped

"I ordered a book over almost 2 weeks ago and it still hasn't shipped. I was told it would be there in Friday to ship and be with me, at the latest, early this week. I still haven't had any update about when it will ship, my classes stated on the 14th. I'm considering canceling my rental and buying book outright at this point. "


Verified
5/5

2017-08-21

Great experience

"It was super easy to find my books and was the cheapest too. Also pretty quick shipping. "

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Verified
5/5

2017-08-21

Great Pricing and Service

"I've ordered from Knetbooks for over a year and have never been disappointed with their service or rates. I strongly recommend them for rentals if you're on a budget!"