"It’s easy to find your books. And they are a cheap price. "
"Great site with great price"
"Arrived on time in great condition"
"I havent recieved my last book when ordering 3 of them "
"This was my first time ordering books through Knetbooks. I will look here again if I need to order any more. I had trouble locating an ISBN number because I wanted to have a copy of the actual book and not an e book. The Customer Service rep was outstanding: friendly, personable and knowledgable. I would highly recommend this site."
"The book came very fast so happy!"
"You are still refusing to pay my money that you took for the book that I cancelled. Bad service and inconsiderate indeed"
“Hi! I have reviewed your order 17514947, all three items on this order have been shipped. The requested to cancel the item was received after the item was shipped, however, a full refund has been set up for that item is you wish to return it once it's delivered. If you have any other questions or concern, please contact customer service at 888-388-9909. Thank you -Kate”
"I ordered express shipping and it came super quick! The book was described as “used” but it literally looks brand new. Super satisfied :)"
"Book cane fast and looks to be in great condition"
"Saved $600 on two required textbooks!"
"Excellence experience and great used books for rentals! "
"I wish the shipping tracking was available. I read reviews on twitter from people who didn’t receive their books on time so it felt very sus. But I have my books and I couldn’t be happier with the price! Just please work on shipping tracking! :) "
“Good afternoon! An email was sent to you on 08/20/20 at 5:00 PM with the shipping information. We so sorry you didn't receive it. We value as a customer and appreciate your business. Thank you -Kate”
"I ordered a book for my class, even paid the extra shipping to get it here faster. The package showed up with nothing but the invoice for the order. How this happened, I don’t know but it is extremely unprofessional. I won’t ever Use this service again. "
“Good afternoon! We do apologize for the inconvenience and frustration you experienced. Unfortunately, mistakes can occur during the packaging process. A full refund has been issued back to the original payment method. Please allow 3-7 business for the refund to process and post to your account. Thank you -Kate”
"Had no problems with shipping, it came on time and in great condition. However had to return the book due to dropping the class and due to processing/restocking fees I only received about 50% back (which I get since a lot of companies do that). It’s better than nothing and I need the money but definitely recommend not returning anything from them unless you need to cus it’s not 100% worth it. "
“Hi! We so sorry that you had to return your item. As a courtesy to you we have waived the return fees on your order, so you will receive a 100% refund. If you need any further assistance, please let us know. Thank you for choosing Knetbooks. -Kate”
"Great price and just what I ordered "
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good afternoon! We do apologize for the inconvenience this has caused. ISBN 9780998785066 was delayed with the publisher, however, the item has now shipped. You can track the package at USPS.com, tracking number 92419901296026581208374385. If you have any further questions about this order please call customer service at 888-388-9909. Thank you -Kate”