"I paid them for a brown leather sheath (advertised) & they sent me a black nylon sheath. They called it a "typographical error" as if they had misspelled cheap nylon sheath, & they wanted me to pay a restocking fee & shipping to refund my money. The knife handle was also cheaply made & poorly fitted. It also took forever for me to receive it from nearby. Customer service infuriated me. I kept the knife. Stay clear! You can find the items cheaper elsewhere anyway."
"I missed one item when my original order had to be done over (my fault) and I left that item off the second time around. Good news is that I'll have to include it next time. Bob Barnett."
"On time and as expected. Good product."
"The mark of a great company to deal with is the level of customer service. After multiple purchases I have only had two small concerns with different products. Both issues were dealt with promptly,and professionally. My highest praise in a time where service is no longer a byword"
"Very, very satisfied with my purchase of the Emerson knife. This was my first "big name" knife purchase and I couldn't be more satisfied with the knife, the price, and the timely delivery.
Well Done Knife Country,USA "
"Easy to order from, fast delivery."
"Fixed all issues. Quick to respond to my problems. Customer service is on point. Satisfied and will definitely order again!"
"Order took forever (2-3 weeks) to get to me. Also I know wasn't their fault but packaging was allmost completely destroyed. Shipping was fast it was the processing that took so long they didn't ship my order for two weeks 2 1/2 it seemed like."
"I never received the knife I ordered and paid for despite their site saying my order was complete on 12/30/14."
"CD didn't work. Said you would call back for 20% discount, u didn't, no instructions"
"Good product, fair price. Packaging could have been better."
"I have to say the knives I ordered are great. Customer service was also excellent, they did get back to me quickly. Even during the holidays they were timely with product and service. A+ company. I would definitely do business again. "
"VERY FRIENDLY STAFF, KNIFE WAS IN GOOD SHAPE, WEBSITE IS VERY INFORMATIVE, GOOD AMOUNT OF INVENTORY, GLAD TO SEE U R EMPLOYING MILITARY.
"
"The secondary blade on the sunfish I purchased is impossible to open by hand. I can't really blame Knife Country for this, as I know it is not practical to check the functionality of every knife shipped. Nonetheless it is disappointing to have this situation on a knife that I had planned to carry regularly."
"Great shipping and products at very good prices.."