"highly organized, highly competent professional team who also happen to be very pleasant and quite a pleasure to do business with
very highly recommend "
"great products and extremely quick deliveries.
thank you"
"The order form was easy to complete and received merchandise as promised."
"Knife received very fast and well packaged. Will definitely order more products from Knife Merchant."
"But not my last. I shall return, Knife Merchant!"
"Very happy fast ship perfect"
"Hi, I received the fry pan last week but I haven't had a chance to wash or season it yet. It s a beautiful pan but the top part came with scratches and some parts looks rusty. I hope these go away after I seasoned the pan."
"My ProTeak cutting board arrived insanely fast and the shipping was cheap! Just a couple of days. It's so beautiful! I was almost afraid to cut on it. When I finally did,, I realized why ATK recommended it, and why I ordered it. Perfect! Worth every cent! Thanks!"
"Outstanding service and speed. All the products turned out in immaculate condition and 100% the original right from JAPAN."
"item returned. Have not heard if it has been credited to my Master Card.
thank you"
"This is an awesome cutting board, delivery was good as I ordered from Maine and you are in California.Its so beautiful, I love the wood and how great it's made. I will never have to buy another because this will last a lifetime.So worth the price.I love it, can't say enough good Hingis about it..Thanks for making a great product."
"My order was having trouble arriving but when I called and inquired about my package the rep helped square away the situation and hand delivered the kit to my school and offered a complimentary tool to go with my kit. She was very professional and extremely knowledgeable. Thank you for all your help in assuring I get my tools for school."
"My friend,Chef Jon Haigh, recommended Knife Merchant and the Cooper Atkins Top Read digital thermometer. Price was right, delivered on time, and the thermometer is great.
"
"I am looking for the proper way to season my pan. I called to speak to someone, not very helpful"
"I ordered a Messermeister Meridian Elite chef's knife and the delivery was on time and the knife I got was in perfect conditions! I would definitely go to KM again for anything else I have to buy!!"
A rep from Knife Merchant, KnifeMerchant, has responded:
“Bill was the first person that you spoke with, and he thought that his suggestion at changing from an unrefined flax seed oil to a type with a higher smoking point had answered your question. I know that we spoke again in more detail later, and I just want to make sure your pan is performing well now. And thank you for taking the time to write a review.
Sometimes this is the only way we learn of a problem, and I appreciate you having done so.”