"One item I ordered was left out of the shipping box. KM re-shipped the item without question or hassle and I was made whole in 3 days. I will be shopping here in the future."
"Payed postage and packaging to knife merchant.com to later find out a couple days later I had to pay an extra £28 on top of what I had already payed of which I was not warned about by knife merchant.com. Also, a chopping blared I ordered from there was definitely labelled "chopping board" however when I got it I discovered that it wasn't a chopping board but a serving board. When I received the item I also discovered that the board had to be treated with oil which I was also unaware of due to the fact that the website had not informed me about this and because of the situation with the board I again had to spend more money on another board. However everything else was great and the knife is brilliant. "
"Great service, thanks! It arrived in top condition!"
"Very good service . Knives arrived in Australia in about a week . Very impressed
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"Awesome product and quick delivery"
"Exactly what I wanted. Delivery was quick."
"Quick, efficient, accurate and great prices.
After comparing a few web shops' listing, I found The Knife Merchant had the best information & prices. I placed the order on Thursday 5:30 AM and by 4:15 PM I received an email informing me that the order was shipped with an invoice attached including tracking information. Monday morning at 11:30 AM Fedex delivered the order. I am in Southwestern Canada and a 3-business-day delivery with international economy shipping is really quick. This is a perfect example of cross border shopping efficiency. Product delivered as described and packing is superbly done.
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"Great spot in this world to purchase awesome chef knives..."
"Quick turn around on the order and great communication. What more could I ask for?
Oh, and the knife is amazing as well."
"I am very satisfied with the product and service I just wish they come with nice box "
"Quick service, same day shipment of order.
Exactly what ordered, can not ask more.
Will ordr again."
"Knife Merchant gave me new ideas for the men in my family"
"Great products at good prices, good range and the option for express or regular delivery"
"Love knife merchant for all my chef needs"
"Service was perfect. Knives I ordered arrived in perfect condition.
As these knife sets are gifts for Christmas, I won't know how they'll work, but they certainly look like they'll do the job."