"Great knives for a good price and speedy delivery."
"Quicker than I anticipated and my new fork is great!"
"SERVICE WASNT GOOD AT ALL, ORDERED SOME PRODUCTS SOME CAME OTHERS IM STILL WAITING FOR TO THIS DAY.CALLED THEM THEY SAID WERE WAITING FOR MAUFACTURE TO CONTACT THEM ,CHARGED MY CREDIT CARD STILL WAITING FOR PRODUCT THAT WAS ADVERTISED.WONT DO BUSINESS AGAIN, I DO NOT RECOMEND THIS COMPANY.I RECOMEND CUTLERY AND MORE OR METRO KITCHEN, THEY KNOW HW TO TAKE CARE OF COUSTOMERS. IM STILL WAITING FOR A PHONE CALL FROM THEM WHEN THE PRODUCT WILL BE SHIPPED ITS BEEN 2 WEEKS HOW BOUT AT LEAST A CALL
"
"The description on your website for the Beka sauce pan and the frying pan is incorrect on the sizes. They're both the same size 9inch and both include lids. I thought I was getting one 11 inch pan and one 9 inch pan. Just check description details.
I was very happy with your fast service to Hawaii and I love the pans, I use them both.
Thank you,
CO"
"Ordering was a snap, the knife arrived fast, in great condition, exactly as promised! My ''Go to" choice for professional knives from now on!"
"I was very happy with the service I received from knife merchant. The knives arrived in great condition and they arrived fast too. I have recommended them to my fellow Chefs. "
"Received the products as listed with quick shipping."
"Delivered as described and in a prompt efficient manner. "
"Excellent service and great prices"
"3000 miles away, still my knife store of choice, thanks"
"Great range, Great prices, Great shipping (fedex). Really nothing to fault."
"Very good experience. The sales associate called me right away because she said I missed the one-day shipping by 10 minutes but called me back an hour later and said my piece would arrive the next day. I had the piece the next day at 10AM. Very pleased with the service and the quality of the piece itself."
"Excellent utility knife Mac pro 6" recommended 100%"
"Ordered items arrived promptly with no damage, and functioned as described (if not better)"
"Love what I purchased and no hassle receiving it. Thanks"
A rep from Knife Merchant, KnifeMerchant, has responded:
“Not clear what this is about. Customer ordered a Shun steel and paring knife, which were shipped the same day, also ordered a cutting board which is shipped by the manufacturer (as stated on the web-site). The board was received four business days from time of order. Handle of the steel was incorrect as the manufacturer had made a change. Customer also felt his knife was not as sharp as it should be, so we sent a replacement knife and steel. We were in contact with the gentleman several times, so not clear as to what the bad review is about. Hopefully he feels better about the transaction at this time. New knife, new steel, and we hope to see the return products soon, as we supplied replacement pieces without requiring him to first return the original shipment.”