"Extremely fast delivery, great company to order from Thanks."
"Placed a order 2 Jan, initial great customer service, invoice sent quickly, on or about 6 Jan shipping notification sent quickly....then nothing. Priority Mail with USPS expected 1-3 days, 11 days later still have not received my order. Phone call to Knife Merchant customer service 2 days ago and a promise to FEDEX out another....still waiting......"
"Order was shipped quickly. Anything Knife Merchant sells is high quality. "
"Called with a question and an ACTUAL PERSON answered the phone and helped!"
"Very Quick Delivery Very Happy"
"The customer service is first rate.
Nice people."
"A Store that is topshelf all around from the shopping experiance until the time you recieve your order that is packaged with care Thanks for being one of the few great merchants out there"
"I like the knives, but they need to come with sheaths please. Also tough to get a hold of you. Other than that well done."
"Very good quality sheath, and fast delivery. Thank you very much"
"Fair prices/very good products & good on delivery"
"THE PRODUCT I ORDERED CAME TO ME IN EXCELLENT SHAPE WITH NO DAMAGES AND WERE REASONABLY PRICED......THE ONLY COMPLAINT WOULD BE THE COST OF THE SHIPPING TO MY HOME IN CANADA......BUT I AM SATISFIED WITH THE PRODUCT....THANK YOU...."
"My first order through Knife Merchant. It offers the model I want which is hard to find and more expensive in Canada. They honor the 10% discount for me, even I email them the code after I placed the order online. Shipping is reasonably quick even in the busy holiday season and severe winter weather conditions. Definitely come back again and recommend it to my friends."
"My pepper mill was missing a piece but when I called to resolve it, customer service went above and beyond to fix things. 4 stars instead of 5 because I wish the item had been complete to begin with. But it'd be five stars for customer service :)"
"Very happy with the time it took to arrive. "
"The order was correct. And expedited "