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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-24

"I have not received my order yet :( was supposed to be a Christmas present !!!"


Verified
5/5

2013-12-24

"Good quality knife, and delivered on time"


Verified
5/5

2013-12-23

"Excellent and speedy service "


Verified
5/5

2013-12-23

"My order was processed very quickly and my order was at my door step in a few days. Outstanding service."


Verified
5/5

2013-12-23

"THE DELIVERY CAME AS PROMISED AND IT WILL A NICE CHRISTMAS PRESENT.

THANKS
"


Verified
5/5

2013-12-23

"Although there were some complications in processing my order, the company responded quickly and apologetically to my email. They took excellent card of me and ensured my gifts arrived by Christmas. I will refer my friends to this website in the future."


Verified
5/5

2013-12-23

"Very happy to find these measuring spoons because they were unavailable from the vendor I had originally purchased from."


Verified
5/5

2013-12-23

"Very quick to deliver. Much appreciated at this time of year."


Verified
5/5

2013-12-21

"I called Knife Merchant & left a message regarding a purchase that I needed to exchange. The next bussiness day I was called & spoke to Amber who assured me that a refund for the difference in price would take place & the new item would be shipped immediately. She was true to her word because a few days later the new item arrived with a return pre-paid label enclosed.
The professionalism, the kindness & extraordinary customer service deserves 10 STARS!!! BTW I returned the original item immediately & recieved an e-mail that it was in transit. KUDOS TO KNIFE MERCHANT!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-21

"My online order was user friendly and easy to complete. Excellent experience. Prompt delivery. Products were packaged securely."


Verified
5/5

2013-12-20

"Knife merchant had wonderful deals and a very quick delivery. I feel like I will continue to use them for all my knife needs."


Verified
5/5

2013-12-19

"delighted with nice quick service"


Verified
5/5

2013-12-19

"The order arrived quickly. The item was exactly as decribed in your advertisement on the web site. It arrived in perfect condition. Absolutely no complaints at all. "


Verified
5/5

2013-12-18

"I have preceded from them a few times and they always deli Er quality and quickly."


Verified
5/5

2013-12-18

"Great service and wonderful product! "