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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-09-19

"Great site with great selection"


Verified
5/5

2013-09-19

"Fast shipping, easy process well priced."


Verified
5/5

2013-09-18

"quality product. prompt delivery. Thanks."


Verified
5/5

2013-09-17

"Great experience with ordering."


Verified
2/5

2013-09-17

"I was not very happy with the service."


Rep reply posted 2013-09-23
A rep from Knife Merchant, KnifeMerchant, has responded:

“The customer ordered 2nd Day shipping. Although it was received in 2 business days, this occurred over the Labor Day weekend and the customer had expected an earlier delivery. We chose to refund the money for the misunderstanding prior to receiving this post. I am sorry to learn they were not happy with our service, as I do not know what more we could have done.”


Verified
5/5

2013-09-14

"Incredibly happy with the very efficient international delivery from Knife Merchant. The F. Dick knives that I bought were on the back of an F. Dick knife that I bought 20 years ago, which is still in great working order. They are a great brand and I would highly recommend them."


Verified
5/5

2013-09-12

"This was the second time I ordered from Knife Merchant, and both times I was extremely satisfied with the price of the merchandise (relative to other sellers,) the speed of delivery, and the way the merchant kept me updated about my order. It is a pleasure to do business with Knife Merchant."


Verified
5/5

2013-09-11

"I was impressed with the fast delivery. The cutting board was beautiful. I did not purchase the teak cutting board for it's intended purpose but as a base for an old shops clock. The cutting board ordered was the perfect diameter and thickness. I am another very satisfied customer. "


Verified
5/5

2013-09-10

"Fast Delivery, Products as pictured and promised, Good prices, would definitely buy from again."


Verified
5/5

2013-09-10

"Order receive very quickly, packed well, product delivered as promised and extremely satisfied, will definitely be back in the future."

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Pricing of products and services
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Verified
5/5

2013-09-10

"ordered online, they shipped immediately and I love the item. What more needs to be said. A-OK"


Verified
5/5

2013-09-10

"the order shipped quickly and was as advertised"


Verified
5/5

2013-09-10

"I had trouble sourcing the product that I was after (Shun Knife rolls) & purchase from Knife Merchant was simple, well priced with reasonable shipping costs to Australia (many merchants do not ship to Australia & if so, are often very expensive). Their service was immediate & I received the product quickly. I would definitely recommend!"


Verified
5/5

2013-09-09

"I got my beautiful knives, delivered with care and securely. They even came early. I would suggest knife merchant to any professional chef like myself."


Verified
5/5

2013-09-09

"Im always happy with your company "