"Have ordered twice and orders are correct and are delivered as quotes"
"Excellent. The site is great, the checkout is easy and the shipping is fast! The only thing I would like to see improved is for the shipment tracking to show on my orders page sooner. It lags by a day or two after the package has shipped. It would not be so frustrating if the email notification included the tracking info."
"One of the easiest sites to work with."
"My overall experience was very good. There was an excellent selection of products. I was buying sale items and everything was available. The only odd thing was the mailing of the packages. I got an e-mail from Knit Picks that my package was mailed about 20 minutes AFTER I had signed for the package."
"I can't get out of this survey; I've filled it out several times, and it starts over again at the top -- I won't do this again, and you probably won't ever see this complaint because I'm going to pull the plug. I won't do your survey again.
pmj"
"One of my favorite knitting websites."
"Today I sent an email to customer service. I have not received my order even though I received a notification that it was shipped on 10/9. I received a tracking number that stated it was shipped UPS (clicking on the number took me directly to the UPS site). It is not a UPS tracking number. Through some research I found that it was a USPS number. When I checked with USPS it showed it was only picked up in Cincinnati today (10/16), I am really disappointed with the misleading in formation provided. "
"I have never been dissatisfied with anything ordered from Knit Picks. This order arrived very quickly. I placed the order on Saturday or Sunday and it was waiting for me when I came home on Thursday. I especially enjoy using Stroll and Felici for socks,gloves, and and doll clothes and the new Sunstruck needles are awesome and a great complement to the Harmony needles which are the first needles I reach for whenever I'm starting a new project."
"They have such a great selection of knitting supplies, have resolved any issues or problems with my orders, and deliver quickly! They've been my primary knitting supplier for over a year now."
"I love knit picks. The fibre choices are great, the yarns are affordable, and shipping is pretty quick."
"Good. Fast delivery time and everything I ordered."
"Ordering was easy & I am very pleased with the yarn & needles."
"I'm very happy with my purchase experience from Knit Picks. They are now bookmarked on my favorites bar. Ordering was easy and my order came promptly. I will definitely be shopping at Knit Picks again soon. "
"I love Knit Picks. Better quality yarns at much better prices than the rude people at My local yarn shop. Beats Joann and Michaels by a mile."
"They're always wonderful."