ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-10-09

"It was easy to navigate the site and fun to choose the yarns I wanted to purchase. I was notified my order was received and notified when my shipment was sent. It arrived quickly and
the whole experience was a success. Thank you Knit Picks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"The wool I ordered came on time and is every bit as good as expected. The color is rich and natural, the texture is soft and easy to knit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"My experience overall is as usual, top notch. I sing the praises of Knit Picks to everyone I meet, and to new knitters/crocheters, I recommend it first and foremost. The customer service is always wonderful, and they make you feel like you are important to them. Out of the daily contact that we all have with many businesses, I can honestly say that Knit Picks has the best customer service that I have ever experienced. Questions are answered timely, orders are processed quickly, range of products is wide, and quality of products is high. All I can say is THANK YOU! "


Verified
5/5

2012-10-09

"My experience was quite good. It often takes a wee bit longer for orders to arrive in Canada than Knit Picks suggests, but I feel that's on Canada Post's end, and even then, it was pretty quick on this occasion. Everything was there, the yarn is lovely, and I like Knit Picks' shopping system."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"Knit Picks is always wonderful. I've ordered gift cards and merchandise numerous times. The merchandise is high quality at a great price, and shipping is fast. "


Verified
5/5

2012-10-09

"Great! I love the yarns and the website."


Verified
5/5

2012-10-09

"The delivery was swift and hasslefree.
One of the yarncolors was off on my computer so that was a minus, but I do get the problem connected with a stream of new colors and the impossble challenge of sending out yarn sampels of them all. I have ordered a catalogue that might help a lot.
"


Verified
5/5

2012-10-09

"Excellent. Shipped quickly and the order was fulfilled exactly as I placed it."


Verified
5/5

2012-10-09

"I was extremely satisfied wiht my most recent purchase at KnitPicks. I also called back to report a bad needle join in a pair of older double point needles and CS is sending me a new pair! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"Everything was received quickly and was exactly as described. Knit picks is very quick to ship and always sends a quality product. Very happy customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"Each time I have ordered from Knit Picks they have delivered promptly and as ordered. When I have had questions, someone always managed to find me an answer. I am quite satisfied with this merchant."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"It was perfectly smooth transaction. No problems at all and the shipment arrived as expected. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"Fine. I have come to expect quick delivery and complete satisfaction."


Verified
5/5

2012-10-09

"I very much like the way one can examine the contents of books on Knit Picks. When one orders online,it really helps to have a look inside to see if you want the book. I wish they had more of a sample in some cases to let you know more about what you are ordering. I also appreciate their return policy and free shipping with purchases of $50."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-09

"Excellent product as usual"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges