"Their merchandise is accurately described. Shipping is fast. But I have to say the best part of knitpicks is their support and online tutorials.
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"Great experience. Very satisfied."
"I can always depend on great service from Knit Picks and will continue to use them in the future."
"Everything arrived in good order & sooner that expected!
Packing was careful & efficient. No wasted space but not crammed in either.
Products are quality and just as described/shown on line & in the catalog.
All in all a smooth & efficient transaction."
"Very fast service and carefully packaged. Good quality and good price."
"I've always enjoyed their products, and their prompt service. They are one of my favorite online stores for what they sell."
"Every experience with Knit Picks has always been excellent. If only every online seller could follow their model of customer service, and stand by their products the way they do! If there is ever an issue with one of their knitting needles, they are replaced with no questions asked. Orders are shipped in a timely manner. Their yarns are competitive in quality with many of the better quality yarns, at a much more reasonable, affordable price. The colors available are amazing. They have just about everything a knitter could ask for in one website...yarns, tools, books, instruction, fiber related craft, all in one place.
Knit Picks has made themselves a one stop shopping site, a go to first place to shop. Their prices beat or meet many of the discontinued yarn website, with the advantage being that their stock will be available in the future, with even better customer service! I have recommended Knit Picks many times to other knitters that are new to shopping on line. The selection is amazing, having yarns for those who want easy care, or non wool for those who may be allergic but still want a quality yarn other than acrylic, easy care, to fine yarns for color work, lace, socks, aran work...again, you name it, Knit Picks has a yarn for it.
I have been shopping with Knit Picks for at least 5 years now. The selection of yarn has grown to match the depth of the current trends. As a fiber artist, I appreciate the quality roving available at a huge savings from other sources. Most of all, Knit Picks inspires and support creativity by selling its yarns ready to dye for the knitter who would like to make her own creative mark. Knit Picks has made a commitment to the knitting community with its excellent, well priced products. It is well appreciated. "
"Great. Knit picks is always easy to order from and they deliver what I order pretty close to the time they say it will get to me. I wish they would extend their free delivery to Canada as I buy most of my online knitting ,aterials from KnitPicks and feel I should benefit as Americans do...."
"It's always a pleasure. I only ever had one problem, but it was handled quickly and efficiently by customer service and wasn't a problem for long."
"My order (from 10 days ago, shipped 9 days ago) has not shown up yet so I can't rate the items but the delivery is poor.
Catherine"
"Excellent service and speedy delivery: my order arrived 1 day sooner than expected"
"I have always been pleased with my Knit Picks orders. Both their products and prices are great. Shipping is prompt, which I appreciate. I am a return customer and will continue to shop at their site. "
"The service from KnitPicks was fantastic. My order was delivered quickly and I was kept updated throughout the process."
"Excellent and easy to navigate. Good selection."
"I recieved my knit picks order yesterday. It was my first purchase from Knit Picks. It was very nicely packaged. I ordered books, and they were all in immmaculate condition. I have another order already chosen and it mostly includes wool this time. I have told my knitting friends how happy I am with this purchase."