ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2012-10-03

"Well, I got half the order, but the other half is supposed to come in a separate box and it hasn't arrived yet (It's now two days later). I hope it shows up tomorrow. Otherwise I'm going to start getting worried.

This order was just for minor accessories, so not all that exciting. Things are about as I expected (the items).
"


Verified
5/5

2012-10-03

"It was a very good, positive experience. Very easy website to navigate and order from. I have ordered from them several times now and have always been happy with the experience."


Verified
5/5

2012-10-03

"My only complaint is having to wait until November 30 to get the yarn I want in the color I want. Otherwise, great shopping experience, wonderful product, and speedy shipping. Great job! Chroma yarn is especially my favorite."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-03

"Amazingly quick delivery! Order arrived promptly in excellent condition."


Verified
5/5

2012-10-03

"As always, my experience with Knit Picks is very good. I actually have used them twice within a week. I called as two of my harmony interchangeable needles had broken. The woman I spoke to was so kind and understanding and said they would get those needles right out to me, and they did just that. I then ordered a couple of pair of circular needles in harmony and a set of straight needes and a needle case, it all came very quickly, just what I expected. I am very pleased with the service and quality of Knit Picks merchandise, and also the very nice and professional way I am always taken care of. Thankyou.
Jean M. Lebo
"


Verified
5/5

2012-10-03

"Very happy with this Knit Picks order! Great sale on books - 40% off and I love the book I got - Getting Started Knitting Socks by Ann Budd. Also love the sock yarn I got. The Felici self striping colors I got are pretty and fun and from the small swatch I've knit so far it feels like it will be very comfortable."


Verified
5/5

2012-10-03

"It was completely satisfactory."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-03

"They are always quick. Love it. And their yarns are good quality and reasonably priced."


Verified
5/5

2012-10-03

"Great! Delivered on time! Good product, just what it was portrayed to be. I will shop more with knit picks! Thank You."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-03

"great! Love to receive stuff from KnitPicks, always on time."


Verified
5/5

2012-10-02

"Perfect ! It arrived quickly and with everything in order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2012-10-02

"I was pleased with the overall shopping experience, and I liked the website. However, something was omitted from my order, and no shipping invoice was sent with the package. I have asked to have this item sent to me, and hopefully it will be since I already paid for it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-02

"I have consistantly had amazing service from Knit Picks, and have never been disappointed with the quality of either the wool or the knitting accessories. I have been ordering for a number of years now, and very much appreciate the low shipping rates to Canada!Of course, I intend to order again and again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-02

"Knit Picks is my go to yarn supplier. I do not have a local yarn store that I enjoy nearly as much. Prices and quality are awesome and my order always arrives promptly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-02

"It was easy and had no troubles what so ever. Will order from them again.My order arrived within the time stated."