Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

ResellerRatings
Verified
5/5

2017-03-06

perfection

"great product.
fast delivery.
great price.
"


ResellerRatings
Verified
4/5

2017-03-05

Shippimg

"You need to reduce shopping cost."

Pricing of products and services
Likelihood of customers making future purchases

ResellerRatings
Verified
5/5

2017-03-03

Great service and product and prompt delivery!

"Very happy with my purchase, the information provided and answers to my questions about the product, and the product itself which was exactly as described, of very good quality, and on-target with my needs. Would highly recommend Knob Deco to others."


Verified
4/5

2017-03-02

Great Service

"Although I had to cancel my item because it was back ordered to a date that wouldn't work for me the experience was great. (although I wish it said back-ordered on the items page and not "in stock") I emailed customer service and received an immediate response that was very helpful and received my refund shortly after. Great service and would order from again. "


Verified
5/5

2017-02-27

Knob Deco is For Me!

"Great customer service! Great prices! Great to work with!"


Verified
5/5

2017-02-26

Nice quality

"Exactly as pictured and described. And price beat all others. Fast shipping."


Verified
2/5

2017-02-25

No response

"Tried four times to get customer service during business hours. Could not get a call back or answer. "


Verified
5/5

2017-02-25

Went out of their way to get the order there on time

"Went out of their way to get the order there on time"


Verified
5/5

2017-02-24

"Great prices! Timely shipping. Beautiful hardware. Very helpful over the phone with my first order, so much so that I placed a second order."


Verified
5/5

2017-02-24

Back to Back door handles

"Gina was very helpful in answering my questions. Looking forward to receiving our order!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-02-23

Great products!

"Ordered cabinet pulls and knobs and love them all!! They were delivered when they said they would be - great experience!"


Verified
1/5

2017-02-23

Wrong finish on pulls!

"Wrong finish was sent. Will have to be returned "


Verified
5/5

2017-02-21

Quick!!!

"Thank you for your speedy delivery!"


5/5

2016-03-29

A perfect 10!

"I can see why Knob Deco gets a 9.9 rating, and my experience was even better. Gina took care of me by listening to what I needed, and giving me some very good options in a timely manner.

When I had a minor glitch with my shipment, it was taken care of as soon as I emailed. Great experience. Knob Deco did not ask me to write this review; I asked them how to go about it.
"

Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-12

Wish everyone would offer these great services!

"ONE of the knobs (of 63) I purchased five years ago for my kitchen renovation showed some of the Antique Copper finish wearing off. I found copies of website pages with the handwritten notes I had made on them at the time of purchase, and was reminded of the manufacturer's lifetime warranty for the finish. When I went to the Knob Deco website to request assistance, staff were incredibly helpful, working with the manufacturer to send me a replacement knob plus two additional knobs just in case I need them in the future! The knobs were delivered two days after I initiated the request. COULDN'T BE BETTER SERVICE--COULDN'T BE A HAPPIER CUSTOMER!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges