"ONE of the knobs (of 63) I purchased five years ago for my kitchen renovation showed some of the Antique Copper finish wearing off. I found copies of website pages with the handwritten notes I had made on them at the time of purchase, and was reminded of the manufacturer's lifetime warranty for the finish. When I went to the Knob Deco website to request assistance, staff were incredibly helpful, working with the manufacturer to send me a replacement knob plus two additional knobs just in case I need them in the future! The knobs were delivered two days after I initiated the request. COULDN'T BE BETTER SERVICE--COULDN'T BE A HAPPIER CUSTOMER!"

"After getting off to a rickety start and having to call them, I got routed to voicemail. Not a great first impression. However, after leaving a voicemail and then a follow up email I was rewarded with a timely email response informing me that an issue with a product name that was creating confusion had been remedied and was offered a discount to compensate for my troubles. Companies do not have to get everything perfect, but they do need to demonstrate that they care about their clients and potential clients. Knob Deco excels!

Oh...btw their shipping prices are very reasonable!"

"We purchased all of our cabinet hardware, our faucet, and bath accessories from Knob Deco in finishing our basement. The selection is top of the line, delivery was extremely quick (1 or 2 days), and the prices are extremely competitive for the quality. Highly recommended!"

"Top notch customer service -- answered all my questions really quickly and got me the products that function well and look best!"

"Fast delivery, great selection. Would shop here again."

"Product shipped on time + customer service was very helpful. "

"I ordered pulls on 2/23, it is now almost the end of March and I have yet to see my order ship. I contacted customer service, they said they would check on my order and send me an updated email within 24 hours. I never received an email. I contacted customer service a second time and never even got to talk with someone. I would not recommend to order from this company. Long processing time and bad customer service."

"Verry quick with correct items"

"Some of the product was defective so I have to see what to do with that but for the rest it was good "

"Installed the hinges last night and was delighted!"

"UNBEATABLE!!!!
PRICES, PRODUCTS, CUSTOMER SERVICE, ETC.
"

"Great product and customer service. They take a personal interest in satisfying the customer."

"Having ordered from Knob Deco before, I knew exactly what I was getting. Ordered same handles only this time in "shiny copper"--beautiful with copper faucet. Thanks so much."

"fast delivery items ordered were just as they looked on computer"

"Great customer service. Answered my questions quickly and delivery was smooth!"