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Verified
1/5

2010-10-25

"I placed 2 orders, the first order the packager did not know how to read apparently. I specifically noted to ship 3 100 amp fuses, and they shipped 3 30amp and 3 120 amp fuses.

Now this last order I ordered 2 battery terminals and another fuse holder. Well they did not ship my fuse holder or the fuses for it AT ALL! They are trying to blame it on UPS and the box was SEALED when I got it with their tape. I will NEVER order from such garbage again. BEWARE!
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Verified
5/5

2010-07-18

"Great experience, I e-mailed them with questions many times and always got fast response, my stuff was shipped to Canada and it was fast shipping and no problems whatsoever.
Knu got really great rating on any car audio forum, ppl know they're cheap and good quality.
Don't be scared to order, every company has negative reviews, but sometimes stuff happens, it's how the company deals with the problem.
A++++++++ in my book
"

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Verified
5/5

2010-04-30

"Knukonceptz is the best. fast shipping. great customer care. i have purchased several hundred dollars worth of wiring products from them and i couldnt ask for any better service or products. Thank You Knukonceptz!!"

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Verified
1/5

2010-03-24

"One of the worst transaction I made over the net. I purchased KnuKonceptz Kolossus Fleks 4 Gauge Amp Installation Kit on March 16, 2010. I paid with PAYPAL and PAYPAL sent me a confirmation that the order was processed and the money was deducted from my account. I paid shipping $9.99 which was suppose to be 2-3 days once the order was "processed." One week later after sending 3 emails I recieved a UPS confirmation that my order will arrive on March 25, 2010. That is a total of 9 days from the date of purchase. I am still wondering why I paid the extra $9.99 for 2-3 days shipping. I would STAY AWAY and on top of that I haven't even seen the product yet."

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Verified
1/5

2010-01-26

"Worst customer service I have ever dealt with online. I paid with paypal and they didn't even acknowledge my order until after about a week of badgering them. My order didn't even show up on their site!

They said they hadn't 'received' the order but of course they did receive my money. They FINALLY responded and sent my order out (received on 01/14/2010); but they sent me the wrong size cable.

I have emailed them twice and called numerous times to try and get the right size cable but they have been unresponsive. They don't even have a voice mail, so its impossible to let them know you've called!

Now I'm stuck with parts that I can't use until I order from a business that actually cares about its customers. Stay far, far away from KnuKonceptz.
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Verified
1/5

2009-12-29

"Bill has to be the most unhelpful, customer-NO-service oriented individual I have ever had the unfortunate opportunity of dealing with. I spent a few hundred $$$ and planned on spending many more, but since he is not interested in helping customers, answering the phone OR email, or providing ANY after the sale support....I will take my business elsewhere! I warned you....STAY AWAY OR GET BURNED. Please learn from my mistake."

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Verified
5/5

2009-11-26

"This is quite possibly the best place to get automotive power wire and home theater products ever! They have excellent quality products and awesome customer support. Shipping time was fast and products were well packaged with no shipping damage. Knukonceptz is amazing"

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Verified
5/5

2008-08-02

"I have bought a few different things from Knukonceptz and everything i have bought was A+ quality. From there 4gauge power wire, fuses, and speaker wire, its incredible that the prices are so low and the quality of everything is of the highest. I definitely recommend this company to any and everyone needing audio cables!
And the 2 day shipping for like 6 bucks is just unheard of!
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Verified
5/5

2007-09-03

"I am very pleased with Knu Konceptz. Very high quality products for half the price of regular names.

Great service, kept me informed of my order status. Received in 2 days of order date.

I will recommend this site to anyone needed car audio or home theater cables and such. Wonderfully quality, wonderful price.
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Verified
5/5

2006-01-12

"I needed a wiring kit and other parts for my amplifier and saw a recommendation to KnuKonceptz because of their attractive, quality products and unbelievable prices. After seeing a few more positive reviews from you guys, I became very interested. I found my needed products easily, with the nicely detailed descriptions along with unbeatable prices. The quality looked and sounded great, so KnuK had me sold.

Easily ordered and found the shipping prices to be right on, with even more options than a normal merchant. Completed order, received invoice and off went my order which was processed quickly and left in the next thirty hours or so. The UPS ground shipment arrived slow, which was probably the result of my bad judgement [not going for pricier 2nd-day option and opting for UPS' *disgustingly-slow* services]. Everything arrived packed absolutely perfectly and the kit, wiring, fuses, and accessories were brand with great looks and quality .

Overall, I am completely satisfied with KnuKonceptz. Amazingly competitive prices for their superior wiring kits, with carefully packed shipments which are even worth a little extra money. I -Highly Recommend- KnuKonceptz to anyone looking for great prices on car audio kits and wiring while needing a reliable merchant that stands behind their sales and products.
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Verified
5/5

2005-10-12

"KnuKonceptz was great. Their prices are awesome to start and their products are high quality. I ordered late in the day on a Monday on the west coast and got 2 day shipping. I didn't expect the package until Thursday, but they had it to me by Wendsday!! Great company. I would definatly do business with them again."

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Is committed to quality products and services
Is easy to do business with
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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2003-12-16

"very good product, very good price, good shipping time and decent shipping price

i would and have recommended this company to many serious car audio hobbyists. i absolutely love my Knukonceptz gear.
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Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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5/5

2003-05-07

"I ordered over a hundred dollars worth of wiring from Knukonceptz and it was some of the best stuff I've ever bought. It's cheap and it rivals some of the big brands like Stinger. I had a few problems with CC processing (mainly my fault), but it was sorted out quickly. Communication could have been faster, but I can't really ask for any more. Shipping was cheap ($22 for 3-day) and stuff was well packed. I would definitely recommend this company to others. "

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5/5

2003-01-16

"KnuKonceptz is top notch! Bill has been quick to respond to e-mails, and his products are awesome - and a great value! Highly recommended."

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Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
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Ability to determine if a product was in-stock real time
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Ease of ordering online
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Being knowledgeable
Being easy to reach
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5/5

2002-12-26

"KnuKonceptz.com is one of, if not the best online retailers I have ever dealt with. Their staff is knowledgeable and very helpful. I was able to contact them via AOL Instant Messenger, and spent close to an hour discussing the parts I would need for my audio install. Their products are of the best quality, but are priced reasonably, making them the perfect choice. My order was placed Thursday night and I recived my package Tuesday afternnon. Best of all, shipping was only $20 to Hawaii. KnuKonceptz.com is a great dealer, and look forward to working with them again in the future."

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
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Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

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