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Product & services pricing
0.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2024-11-06

Customer Service

"I came in to pick up my parts that arrived. Guy at the counter was not helpful. Didn’t show any enthusiasm or pride with his job. "


Verified
5/5

2024-10-26

Good People

"The gentleman at the part counter was very helpful. I think it was was Greg. Very positive experience, an excellent ambassador."


Verified
3/5

2024-10-05

Koch is OK

"Parts counter here seems to be hit or miss. Great people but they must have other responsibilities because they aren’t always available when you come in to pick up orders. "


Verified
5/5

2023-05-25

Toyota Yaris parts

"Extremely fast delivery, exact part for my application."

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Verified
5/5

2024-08-24

Koch 33 parts department never dissapooints

"Parts department is incredibly organized, accurate, and customer service minded. "


Verified
5/5

2023-10-28

Parts

"Greg and his team are top notch..

Always a pleasure to work with such professionals.

Dave from Hellertown.
"

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Verified
5/5

2024-06-11

Easy Peasy Fast Delivery

"I ordered a part for my car online and it was FedExed to my front door within two business day's. Excellent Service!!!"

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Verified
5/5

2024-06-06

Parts order pick up

"I ordered an accessory for my new carcass the process was easy from order to pick up. "

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Verified
2/5

2024-04-19

Lack of communication.

"Oil left all over the underside of the motor. Wasn’t informed they did this because they didn’t want to remove the front hitch to properly access the oil filter.

Oil change sticker mis labeled.
"

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Verified
5/5

2024-04-14

Great Service

"Meagen was a great with everything I needed to have done. I hadn't purchased a new vehicle in a long time and she made the whole process as quick and as easy as possible."

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Verified
4/5

2024-04-14

Super Easy!

"Ordered online, paid online and the part was delivered on time with no damage! And it fit! Great experience! Satisfying a customer is very easy if you, care, follow through to the end of the transaction and follow up to make sure the customer is completely satisfied! Koch 33 Toyota checked all the boxes! Thank you!"

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Verified
5/5

2024-03-16

Excellent service.

"Professionals, no problem and if there is, they solve it."

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Verified
5/5

2024-03-02

Customer service

"Dealing with sales and parts was a great experience not expected but a great thing these days! Listen to our needs with helpful advice,"

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Verified
5/5

2024-02-17

Ronny is a real pro, a great professional…

"Very satisfied with my 4Runner!"


Verified
5/5

2023-10-06

Easy and enjoyable experience

"Was very easy to find the exact part I needed online, and got the part in 3 days in perfect condition"

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