"Placed an order for ground delivery (Kolmart is central FL, we are north FL)on April 16. As of May 2, still have not received order. When you call the contact number listed on the website, you get a recording that says leave a message. Find it odd there would not be a message that identifies the company name. Kolmart will not respond to your emails. There is a Chat Live icon on its website, but no one ever responds. With that said, I began thinking this might be a scam so I ended up calling our credit card company to dispute the charge. My recommendation--stay away from this company."

"They say if your item is in stock it ships in 1-2 business well it's 15 days now and no lights. They have not responded to my 3 emails. I called and talked to someone who said he will email my shipping info and that never happend.

This company stinks on customer service thats for sure. Now I will see if I ever get my lights."

"Waited a few days shy of a month.....still waiting,don't waste you're time with this company it's not worth the aggravation and once you order you will be ignored"

"I bought eighteen ballasts from this company. They advertised a reasonable price for them that was significantly less than I could find them locally. I ordered them on a Thursday and they were delivered the following week.
This is how internet shopping is SUPPOSED to work! Painless transaction and a very satisfied customer. I will buy from them again!"

"Long story made short -I searched online for some specialized lighting and found Lectrons.com I called their number for more info and was surprised to find their phone no longer in service. Hmmmm. Also on their site was a PayPal logo but nowhere to pay by those means. I wrote Lectrons saying I suspected a scam and unless I heard from them soon, would buy from another vendor.

I got tired of waiting for a response and found Kolmart,com, from which i o0rderd the bulbs. I paid via PayPal, got an email receipt and... waited. Kolmart indicated they would notify me when my order was shipped. A week passed -No notification.

I wrote Kolmart I would write a negative review in Reseller ratings if i didn't soon hear from them. I started that process by "registering" with reseller ratings, and notified Kolmart I was beginning this proccess.

I immediately received a letter from Lectrons/Kolmart - Jon Young at ***-***-**** - saying Lectrons is moving to Kolmart and "I see you have placed and order on Kolmart.com...and we will get those to you directly..."

I wrote back saying thank you, and if I receive the order all's well. If not I will write an unfavorable review of both companies on Reseller ratings.

Then, oddly, I received a Paypal REFUND !!!

I wrote back. No reply. No reply, no notification of shipping, nothing.

I really cannot figure these people out, and will shop elsewhere.





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