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Verified
5/5

2004-02-24

"SUPER fast shipping, I ordered memory Friday morning and received Monday afternoon! Great advice on compatibility. These guys are first rate, will definitely buy again. A+++"

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Value the company offers
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Overall customer service
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Customer service being easy to reach
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Verified
5/5

2004-02-24

"Excellent Product, excellent delivery and great packaging. Very good business to deal with."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
N/A
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-24

"I posted a question regarding my purchase that was answered well within the posted guidelines. I ended up ordering the item suggested. Through no fault of Komusa, my item did not show up on time (my post office admitted to delivering to the wrong address), but this was rectified immediately. Once I received my order, everything was intact and operational. I definitely would order from Komusa again."

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Verified
5/5

2004-02-23

"Excellent customer service! Tested RAM as promised, shipped as promised. Great!"

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Verified
5/5

2004-02-23

"Great price, good packaging product as advertised. Shipping took a little while but no big deal. Will buy my next memory module from them for sure!"

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Verified
4/5

2004-02-23

"Shipped quickly and good cost - best of both worlds (also provided free shipping "coupon code" on website - very helpful."

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Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2004-02-17

"I was quite satisfied with their service. They shipped the item promptly, and offered a good price. I would defintely work with them again in the future."

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Verified
5/5

2004-02-17

"Fair price, fast shipping (free), delivered exactly what I ordered. Will use again in the future."

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Overall quality of the company
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Is consumer focused

Verified
5/5

2004-02-17

"I purchased the PC4000 dual channel Adata Vitesta ram from Komusa. Shipping was free and it arrived in just 4 days via USPS, which I like as an option. The ram installed just fine, booted up at 250 mhz fsb and is currently performing above that. Very satisfied with the product and service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being trustworthy
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-15

"I ordered RAM on Monday evening and had it installed and running on Saturday. Good price,fast service and got exactly what I ordered.I would order again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
N/A

Verified
5/5

2004-02-14

"Quick, fair, and accurate. It was a pleasure to do business with Komusa."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-02-14

"great price, order conf. recieved immedietly, shipped next day. Great service, I would recommend to any one."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-02-14

"Very Good Price for a stick of Top notch DDR SDRAM, Recieved in less than a week, by mail is also excellent."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2004-02-13

"Just want to say that processing and shipping was very fast.Received by mail in Georgia in two days..
Also, when I left comment with my order, that ' Free ' shipping as promised on PriceWatch, turned into $2.00 on my invoice, they promptly corrected it to $0.00..
I ordered 2 x 512 Samsung PC3700 ( overclocked )expecting to run at 225 - 230. Will update with results when I have had a chance to test..

Update 2/17/04.. One of the pieces would not pass Memtest at speeds higher than 215.. The other was just great at 230..
Have requested RMA and will see how the customer service goes..
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
N/A

Verified
5/5

2004-02-13

"Great service and quick shipment. Very good company to do business with.

Tom
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use