"Package was delivered faster than expected. No hassles from the seller at all. I would definitely recommend this seller to my friends."
"I purchased a USB pendrive with a security switch. I sent this back to the company for a replacement when the security switch snapped when I was testing it. Komusa sat on it for 2 months. When I wrote to them about this, they said that the manufacturer claimed that it was physical damage and refused to replace it. Komusa refused to replace the item despite the fact that the switch was intact but had broken internally! They returned the item to me claiming the "the product works fine". Yet the switch is still broken. My advice is DO NOT DEAL WITH THIS COMPANY. My experience shows that if anything goes wrong with the product they are selling they are unwilling to do anything to rectify it. Shop with Komusa at your own risk. I shop online regularly and this is the worst experience I have had with an online retailer."
"I ordered a 512 MB stick of ram on the sixth of February and I received it on the 9th of February via first class mail. I was VERY satisfied with the speed of delivery. I bought the ram because I am a first time PC builder and I would buy from this site again. I will definitely recommend this store to all of my friends!"
"I like how they explained each memory module and gave a quick run down of the motherboards they are compatible with. Very Fast! "
"If you get a bad product or the wrong product you have to pay to ship it back and loose $10 for shipping they didn't even pay and you have to pay a 15% restocking fee. Terrible reseller."
"Techno geek,im not. I bought the cheepest dell at 350 dollars that was in a bad need for memory. I searched the web with great difficulty until i found komusa on a store site. Not knowing for sure if the numbers on the screen would match my computer, i called komusa. They were polite and looked this up for me. They did explain that their profit margins were very small to compete, so it would have been better for them, if I spent the time researching on my own. But they were so polite and helpful that i bought another memory upgrade for my laptop. I purchased 512mb samsung for home and 512mb kingmax/nanya for my laptop. They came in one week packaged expertly. They enstalled easily. And my computers are zooming. I cant speak either way about price compared to the site I was on, because it was average. But the other sites sold much more expensive upgrades. It came to about 90 each plus 10shipping. I hope this helps. I would definitely shop here again"
"satisfied with service and
price. order PC-2100 266Mhz Dual
Premium Platinum Silver Heat"
"Ordered Dance Dance Revolution dance mats(2).When I opened the box of one of the mats, I found that the pad inserts were for the same side; the pads interlock to cover the whole mat's inside (like a cushion). I emailed customer service of Komusa; someone called me the next day, inquiring exactly what the problem was; within 4 days, I received a complete replacement of the pad insert! I was very pleased with their attention to customer service. "
"Ordered 512meg ddr stick, shiped friday, easy ordering. Good price. Now if it works ill order a bunch :)
Update : Ordered thursday or friday, arrived on monday in nice packaging, kudos to komusa!
"
"I placed an order for RAM on Jan. 25, 2004. I got emails on the 25th, 26th and 27th telling me the RAM was shipped. It's now Feb 7, 2004 and I still don't have the RAM. The tracking page they told me to go to only says that they were notified that a package would be shipped."
"Great dealing with them. No problems whatsoever. Fast shipping, got exact product I ordered."
"Fast notification by e mail. Fast shipping, and easy to understand billing. Great job."
"got item on time DDR400 dual channel Samsung working good would buy again"
"Extremely satisfied. Price was very good. 512MB RAM arrived via first class mail in only 4 days, including the weekend. Installed in Gateway 600 notebook and up and running in about two minutes. Who could ask for more? Good product, good price, and speedy service. I would definitely order from KOMUSA again."
"Good company.Honest and polite representative.
My shipment was lost by USPS.
Company had filed a claim and I receive replacement.
"