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Verified
1/5

2003-10-31

"Stay away from this site. Seems they are well known for saying something and sending you something else.

Bought a 9600 Pro, it came at 400/500. Suppose to be 400/600. Card was defective, send it back, got a new one, card is now at 400/400. What the heck is that?

Not only did the fail to mention the speed on the site, but it seems each of their card are different. As for the "lite version", their is no offical specification from ATI for any lite versions. This is just a downgraded piece of crap card. Wasted my time and money. Stay away..

Update:
They say listed as lite version, the speed was not listed anywhere on the site. Matter of fact, there is no offical "lite version" from ATI. They said its it was called a 9600 pro because it uses the 9600 pro chipset, then why isn't the 9600, and 9600 se called a pro? They all use the same core, rv350. These people don't know anything.

Fact is, the speed should have been listed on their website and "lv" should have been written as "lite version". How do they expect people to know about a card that has no offical specification?

Update:
Below he says card is listed at 400/400, now on their site the finally put the speed but it is listed at 400/500. What up with that?
"

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Verified
5/5

2003-10-29

"Ordered a game from Komusa and received it as advertised with shipping method of my choosing. Prompt service, no hassles, excellent price. I'll do business here again."

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Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Verified
5/5

2003-10-28

"Memory as advertised. Easily installed and bootup."

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Is easy to do business with
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
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Web site being easy to use

Verified
5/5

2003-10-24

"This is the 4th time I purchased with Komusa. The transaction went smoothly
as usual. Sometime their price maybe a buck or two higher than others listed
on Pricewatch, but it's worth for the extra customer care and quality
product. Also their RMA is pretty quick. One time I ordered a wrong item
and needed to return one of the ram I purchased from them and they gave me a
refund, no question asked
"

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Is trustworthy
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
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Overall web site
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5/5

2003-10-23

"Outstanding, price is much cheaper, compare with other reseller. Fast service, delivered on time."

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Verified
5/5

2003-10-22

"Great seller, 4th order from them and will keep ordering. Good price, friendly customer service, and great products."

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Verified
1/5

2003-10-21

"Company refused to stand by their promise for free shipping and charged me despite my quoting the offer. I argued with them for an entire week and still they refused to refund me the shipping fee. They seem to be very willing to pry on the mistakes of their customers and not cooperate when it is in their favor. Definitely not worth doing business with them just to save a few bucks."

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Verified
5/5

2003-10-21

"So far I have been very happy with prior purchases. I have just ordered a WD HDD and found out it was on back order. I hope it doesn't take long. I look forward to doing business again with you. Thank you for diong such a good job."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-20

"i had a few questions before the purchase and emailed them a couple times, they replied my emails within a few hours. so i purchased a set of dual channel ddr memory from them. placed the order on friday and got the good on next tuesday, pretty fast shipping and it's free!! and best of all the memory work great. great people. thanks!"

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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-10-20

"I am buying a PC in parts and it turns out that each part comes from a different reseller. For each part, I selected resellers based on low price (found at pricewatch.com) and on a good rating (typically at least 8 on more than 20 reviews) at resellerratings.com.
I got RAM from Komusa. Very good experience. Things went entirely as expected.
As a small endnote, of all the companies I dealt with, they were the slowest. For about $8.00, other companies sent heavier parts that arrived in 2-3 days only. Here it took a week. The delay did not matter to me. But if you need something fast, I think it is useful information.
"

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Verified
1/5

2003-10-20

"Seller promised me that their memory would be compatible with our server. This was at the time of order and I spoke with Randy I TOLD HIM I MUST HAVE MICRON. When the memory was received, it was NOT as advertise, it appeared to be used, and was not as I had requested nor compatible with our server, and they took a large restocking fee for their mistake. I would not reccomend saving a few bucks for dealing with a seller who rips you off."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-10-20

"Bought from Pricewatch.com ad. Prompt and as advertised."

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Verified
4/5

2003-10-19

"buying experience was excelent and I'd buy from them again"

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Verified
5/5

2003-10-17

"I e-mailed sales person at Komusa with question to about how to choose between two models of MP3/voice pendrives. They both had similar features. His reply was quick and I am grateful for the advice and am very happy with my purchase.

Product began having a problem 2-3 months after purchase. Eventually stopped working. Contacted Komusa for RMA, reply was fast. I then returned it. Recieved the repaired(replaced?) item back about 10 days later and I thoroughly checked it and it is in perfect working condition. I rate the service to be excellent. This company serves the customer. Thanks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Product Returns/Refunds/Exchanges

Verified
5/5

2003-10-04

"This is an excellent store to purchase from. I bought a name brand memory stick for a lot cheaper than a generic brand that I could purchase on EBay or any other outlet and I am very satisfied with the product. Shipping is very fast! I would highly recommend!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site