"I originally ordered a video card (ATI Radeon 9600 Pro) from Komusa early in the day... a few hours later something came up and I reversed my decision and tried getting ahold of them to cancel my order, as it probably hadn't been shippsed yet. To my surprise, when I called only about 3 or 4 hours later, my order had been processed and shipped! I have never heard of a company processing an only order so quickly. The man who I talked to said he'd try to contact UPS quickly and see if he could halt my order before it left town. Less than 5 minutes later he returned saying they had stopped the UPS truck from delivering my order, thereby saving me time and money (if I wanted to return the product after I received it, I would've been out shipping and a restocking fee).
Even though I didn't actually buy anything, I've been very satisfied with the quality of Komusa. Their excellent customer service took care of me very well."
"Purchased 256MB of PC-2100 DDR RAM. Got exactly what I order, on time. Every transactions should be like this."
"Bought a gig of memory from them. They were a little deceiving in the price indicating that you were getting overclocked chips for the lowest price, but true price chips were higher. Shipping price is good. They need to be more clear on the difference between their platinum and diamond chips, why diamond is better then platinum."
"By mistake i have ordered wrong computer part. Just one e-mail to Komusa was enough to correct order.
Great service. Highly recommended for other computer users.
thanx."
"Knowledgeable salez people and superfast shipping. Thanks!"
"impressed with prices and had what I wanted in stock. had discount on first class shipping, looking foward to my mp3 player
Stephanie"
"Thank you for your prompt shipment. This is second set of 1GHz DDR, purchased from you and we are totally satisfied with your business. We definitely will buy more components from you in near future. Sincerely, DN"
"It was very easy to find what I was looking for. The price was very reasonable compared to other websites with the same product."
"An excellent company. I have purchased both ram and now a video card from them and the speed wich it reaches me in Iceland is amazing, along with the quality of products. Though I'm a "home user" I'm also a fully certified computer tech who is currently playing "home dad". Their responce time to questions is amazing, especially considering the time differences (I'm on GMT). I hop ethey continue to provide excellent service in the years to come. Thanks guys!"
"2nd order from Komusa. Quality product as advertised. Speedy communication and fast shipment/delivery. I will order from these folks again. "
"I'm pleased with the order I placed from Komusa. The item ordered was shipped fast and it works great."
"Awesome Awesome Awesome! Never have I ordered from a company in CA and had my package arrive so quickly! Three business days is VERY fast! The RAM was precisely as I ordered it.. there's no substitution for good brands. Expect my continued business, guys!"
"Shipping went out fast. Price was very good. I recommended a friend buy from them (3 days later). He took my advice and was happy!
Only complaint was tracking was not updated on USPS (never showed they ever even recieved the item). However, that is the fault of the Postal Service."
"Easy, cheap and no surprises. My memory was well packaged.
My only minor inconvience was entering the shipping code (which I found on Pricewatch) on their website in order to recieve the free ground shipping. It happened to be on the same page as the credit card information so there was no way of knowing your final price (with shipping) without entering the shipping code and not your credit card info and then proceding with the checkout. I was then warned that I did not fill out my credit card info, so I refreshed the page and the updated price was then displayed."
"Extremely fast shipping. Product comes as advertised and description on site was pretty much complete. Player size and weight could be added to description, though."