"Everything went smooth and processing and shipping of my order during the holidays was awesome"
"received email acknowledgment of order placed but nothing since, no order [progress report and no tracking number, despite ordering more than 3 weeks ahead looks like will not have for xmas, if at all"
"Everything arrived fast and was packed well. No problems. Will order again from them."
"Got here so fast! Thank you!"
"The shipping was quick and the item was as desc ett ibed. My grandson will love it when he opens it for Christmas!"
"I didn't have any trouble ordering. It was very smooth. "
"The item (in stock and shipped from Kotula) was to be delivered 12/14, then 12/16 then "unknown" now maybe 12/20. To be fair this is probably not anything to do with Kotula but some glitch with Fedex even though the tracking said Fed ex hadn't recieved the package yet, but now we have to repackage and ship the item to a 9 year old who didn't have this gift at the party and even if it is delivered tomorrow, won't get it by Christmas.
The second item-shipped from the manufacturer arrived in plenty of time."
"My order got here with in a week, and it's just like the photos my grandchildren are going to love this ❤️"
"Purchased a Christmas gift before Thanksgiving and Kotulas canceled my legitimate order. When I called to see what was going on and why I had not received my package they had sold out of the item. There is now a week left until Christmas and now I am left without a gift. Customer service was of no help to me and offered no alternatives, except to have an attitude as if, too bad for you."
"I ordered the Log Cabin Tent & received it a week later. Great service, plus I got it on sale! Of course, given the time of year I haven't been able to try it out being so cold. So naturally I can't wait to do so. I plan to try it out in my back yard first. It looks like all the pieces are there as well (poles, stakes, etc.). Hopefully, when the weather warms up which might be awhile, I can set it up & enjoy it. It did take a couple of extra days for Fed-Ex to deliver this however. They kept pushing the delivery date back for some reason. It got here in great shape, box & all."
"My Christmas Story Leg Lamp is the BOMB. "
"Experience was good, except I would like to have been told when it would arrive."
"Fantastic - order to delivery only 3 days - great - thank you"
"My order was shipped in a timely manner. I needed it for Christmas."
"Your website infected my new device with your cookies. It took a few hours to correct!! Never will order from you again. These were normal ten years ago. Not anymore.....
You can have you website. "