"The free shipping days are documented on their web site as 3-5 Business days.
I ordered a product (gift) and the cost was over $25 so free shipping was included. It said 3-5 Business Days.
There were 7 Business days until the Birthday party where I am taking the gift, plus 2 weekends. It was a ship from Manufacturer, but that was OK since the manufacturer is in California and product was in stock.
Last week I checked the delivery date for the package and it will be 8 business days - meaning it will arrive the week after the Birthday Party.
Today I checked the shipping / tracking and their web page for that does NOT WORK!
I tried to call their customer service and no one answered so I sent them an Email describing the issue. I know they received the email but they have not replied at all.
I would not buy from this web site / catalog again. "
"very slow and not good enough"
"The items ordered are Christmas gifts for my grandsons to keep in their vehicles. I am concerned for their safety. Many thanks for the good service."
"Good experience although it took a couple of weeks for delivery.
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"Gift arrived on time! Perfect Christmas gift."
"I ordered a bacon cooker Dec 5 and received a confirmation of receiving my order. I still have not heard anything about a shipping or tracking #. Every other place I ordered from that same day, has already shipped."
"Couldn't ask for better service!
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"I received my order in a timely manner and was exactly what I needed.
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"I ordered the tractor on 12/03, promised delivery 3-4 days. Still have not heard from them. I hope I get it before Christmas!!"
"I ordered some chairs on a Saturday and Monday they went on sale for $20 cheaper. I have inquired about getting the sale price but have not heard back as of yet. I also have not heard on a shipping date as of yet and they want a rating on my shopping experience, I guess I’ll wait and see if my order is processed before anymore decide to change the rating on my service."
"Santa did good! :) See 2018."
"easy to order - quick no hassle delivery - good price - I’m very pleased.
I read the reviews before ordering, a few reviews were negative but thought I would give the company a try, GLAD I did. "
"You had what I wanted price was good
Easy to follow steps to set up an account and buy my red wagon
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"Ordered the Caterpillar train set for my grandchild. It came and was exactly what we expected!!! Thank you"
"Placed order on Monday. Item said Free Shipping w/delivery in 5-7 business days!!! Completed Order with a confirmation number. Thurs. signed on to check status....nada "