"Good service, satis6 customer "

"Ordering was fast and efficient. Goods arrived very punctually. Will use again."

"I placed an order on line at Kotula's and used my Credit card through Paypal to pay for my order. I received an email from Northern Tool on 12/4/17, telling me an item was no longer available and to call an 800 # if I wanted to replace that item with something else. I called the number and spoke to someone about what I wanted to replace the unavailable item with and he gave me a new total and told me they had not received payment yet. I checked my Paypal acct & Credit Card and the payment was showing on both sites dated 12/3/17. I was on hold for over 30 minutes waiting for whom ever I was transferred to. I finally hung up and sent a reply via email, yesterday I received another email response telling me I would need to follow up with PayPal and I could call another 800 # and give them my Credit Card information to pay for the order. I emailed back this morning telling them they needed to take care of it on their end and sent a copy of the PayPal transaction that stated the following information -
"This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when KOTULAS completes your order." The amount on this transaction was $59.36, the amount the person from Northern Tool came up with was $65.78, I think he forgot to subtract the item that was no longer available. Still have not heard back from the email I sent this morning!"

"Love the lamp, but box was damaged and it was missing a part."

"Ordering was easy, payment handled quickly, and received my order quickly with no problems."

"I really can not review this now. "

"Much slower shipping than most other vendors from whom I've order gifts; still not received."

"very easy website and some really nice gift items, however I have never been notified of any shipping information regarding my order"

"no communication on order"

"2 days after ordering it was canceled when the present was supposed to be given the following day. "

"items on time in good condition"

"I made a mistake on order. I contacted your people by phone and they assisted me and we corrected my mistake. Thet couldn’t have been nicer. They have made me a continued customer. Thank you,
Earl bush

"

"Just bad.
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"Very sweet young lady, very courteous & helpful!"

"I have not heard from Kotulas or received my purchases. Should I have?"