"Great shopping Experience."
"Easy to place an order, and we had the pillow three days after placing the order, great service."
"They allowed me to purchase an item and had it listed “in stock” online...seconds after my transaction was processed, I received a notification that the item is backordered. Now I’m waiting and waiting on hold for someone to pick up. Be honest...if the item is not available, just say so. Don’t say it’s “in stock” to get the customer to purchase item from your store. "
"Ordered a bouncy house in November for Christmas, was notified it would not be available until Dec 22 AND then I have to add 5 business days for delivery.......no way. I bought it somewhere else. Also have not yet received the other items I ordered in November and it is now December 4th. s-l-o-w "
"Website is very user-friendly and easy to navigate, (great for us seniors!). The prices are fair, and order was delivered on date given. The item we ordered was of good quality. Will definitely be shopping here again!"
"you didnt have all my items, so disappointing"
"Purchasing on the Katula's website was very easy. I ended up purchasing an item that was sold out but I haven't received any information as to the status of the purchase; if the item will be sent before Christmas, if the item will not be restocked, etc. It is a Christmas gift so it would be nice to know if I need to purchase something else for my children. "
"Said it would be sent but item not at store. Sent no date as when it would be. Thanks and Merry Christmas to you all."
"I have ordered from Kotula's many times and have never been disappointed."
"Kotulas website was easy to use and fast. It was a good experience"
"Very good and was very easy to order"
"Only place that had the shovel."
"I ordered two 21" Wide Lawn Sweepers as gifts for their new homes. Both families worked exhaustively to assemble theirs. One eventually succeeded after almost giving up several times. The other also spent two hours in their attempt to assemble it and finally gave up. Both said the directions were extremely difficult to understand and follow. The second family asked me if I could send it back, they were so disappointed with the attempt.
Someone needs to review the instructions and re-write them. "
"Just plain and simple.............."
"packed well and fast delivery"