"Still haven't received the order."
"THE EASE OF SHOPPING FOR WHAT i WANTED AND THE PRICE WAS VERY SATISFACTORY. I HAVE NOT HAD AN ISSUE YET, I'M JUST AWAITING THE ARRIVAL OF MY PRODUCT."
"I ordered the 36" push snow shovel. It was delivered in a reasonable amount of time and it appears to very strong and well made. I wanted the 30" shovel but it was sold out. We haven't had enough snow to test it but I am confident it will work well."
"We have ordered several thing from Kotula's and have never been disappointed.."
"I ordered one (in stock) item on Monday evening, and it didn't ship until Friday! I emailed customer service on Wednesday - no response. I called on Thursday and was told my order was "on a hold." Ironically I waited about 20 min "on hold" to learn this fun news! The representative claimed that my zip code (a relatively nice suburb of Chicago), was deemed to have a lot of fraud. I asked what would've happened to my order if I hadn't called, and was told "it would have eventually cleared and shipped." Huh???
Will never order from Kotula's again."
"Item has not shipped yet"
"I was told the item would be received in 2-4 business days. Perhaps they should update their website to indicate that it will SHIP within 2-4 business days. I still have no confirmation of shipping date and I tired of waiting on hold. Never again!"
"The web-site was easy to visit. The order was simple. The prices were reasonable. The free shipping was the tipping point. The delivery was prompt."
"Received a response to my email the day after I sent it, which is appropriate turnaround. My order was placed on a "new customer" hold, which is fine, I just wish I had been told about that plainly at checkout. Anyway, alls well that ends well, I'll be happy when I'm got the items in my hands."
"I have purchased a few items from this website and have been pleased with the service and quality."
"The portable hammock was delivered in good time and will make an excellent gift."
"Everything was great and super easy!!!"
"Always get catalog, good to know I can view and do as well."
"One of the easiest websites I've used. It makes the shopping experience so convenient. Great products!"
"Talked with a person today that was very helpful and polite"