"The product was delivered quickly. The instructions for setup weren't clear, but there was a video that made it simple."
"It was easy to use and order from website. My order was shipped same day. "
"Fast Shipping, Great packaging, Had to put on the legs which was very simple, Great quality, Love the Make Up Vanity! "
"order process easily navigated. communications regarding purchase were quite timely. pricing on product pleasing. hope that the quality is the same as other products received from Kotula's."
"I was told my purchase for my granddaughter's Birthday party would arrive on Sat., 2/1, and it is now Sun., 2/2, and no delivery."
"After order was placed, Kotula kept me informed by e-mail of progress. The large package arrived in good shape and so far the cart works well for my needs."
"This was easy to put together and looks quite nice in front of our brick wall."
"Easy, great pricing ans fast shipping!"
"Nice product delivered on time."
"Just received the BB gun and haven't had time to shoot it, but I am sure it will be great from reading all the reviews. my frustration is I gave you a PO box number and you sent it to that PO box. But the carrier wouldn't deliver it to a PO box. You should have know that. lucky he found my phone number to call me but he doesn't deliver to my home. I had to drive 30 miles to meet him to get my package or it would have been sent back. I am not home all the time and need my shipping sent to my PO box. Their are other carriers that will deliver to a PO box and I would pay the extra shipping if need to. "
"I placed an order for two yard decorations on 12/26. I received an e-mail stating that my order was received and once it was shipped I would receive tracking information. I did not hear from them again. When I called customer service a month later to follow up I was told that those items were no longer available and that they sent me an e-mail on 1/27 stating this update. I never received this e-mail. "
"Ordered 3 things. First got an email that one artikel was out of stock. Then after 3 days there came another email that the most important artikel is not coming either. This was for our daughters birthday. Now we have no present. Very bad. "
"Ordered Melissa & Doug Deluxe Double-Sided Wooden Standing Art Easel from Kotula. Item was shipped soon and delivered on time. "
"Ordered quickly and found cool, fun stuff for my friends."
"Ordered an item online in the wrong size. IMMEDIATELY called the company and cancelled the original order and ordered the correct size. We were assured the previous order had been cancelled, but it was NOT.
We were charged twice.
Not happy!"