ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.37/5
Chance of future purchase:
4.52/5
Shipping & packaging:
4.59/5
Customer service:
4.53/5
Return/Replacement policy:
4.57/5


Verified
5/5

2024-11-20

Great service

"Great prices and service. Fast shipping. I will order from KPO again in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-11-18

Lack of communication

"I placed an order online for a Followspot. I expected some emails with confirmation and shipping status to follow. But after a week of not hearing anything from KPODJ, I decided to call them to get the status. I spoke to a nice guy that told me it was shipped "last Thursday" (I had called on Monday). They didn't have a tracking number but would let me know when they have one. The next day I get an email directly from FedEx letting me know that an item from Chauvet had just started its process and would arrive at my address a week later. So according to FedEx, it wasn't shipped until the day after I called. A week later, I received the item and it works great. I'm happy with the product. I never did get any emails from KPODJ with order confirmations or shipping status. I'm not sure if that's normal. I've purchased from KPODJ before but was 5 years ago so I don't remember the exact details of that order. I like the discount prices that KPODJ provides and the guy on the phone seemed really nice. I just would like to see better communications with their customers about orders placed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-18

"got what i ordered in a timely manner. will surely do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-16

Great LED tripod

"Just a great company I love it they are the best"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-15

Best price anywhere and super quick service

"Recommend KPODJ for top quality products and best prices around."


Verified
5/5

2024-11-14

Great speed and price

"Fast delivery, best price on the item"


Verified
5/5

2024-11-13

Great customer service

"Very knowledgeable staff and very easy to work with. Anytime I had a question or concern my emails and calls were returned promptly. I will be ordering all of my gear from them from now on! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-13

Great Experience

"Great Experiance and I was able to pick up from the wholeseller."


Verified
5/5

2024-11-11

Pennsylvania Sweet 16

"Jason was totally awesome at what he does. He is very personable and professional from start to finish. He blends the music so well the kids never stopped dancing. Would highly recommend for any occasion."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-10

Great service and fast shipping!

"Great team! Check here first for any new gear!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-08

Best DJ store

"Awesome great customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

Super happy to find KPODJ

"Recommended to me by another industry professional. Absolutely loved the experience, the price and the equipment. Definitely my new go to for gear. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

Hands down the best around.

"I have to say, I've had really positive experiences buying my DJ equipment from KPODJ.
The prices are incredibly competitive, and I never feel pressured by pushy salespeople.
My orders always ship out quickly, and I've never had to wait long to receive my gear.
Plus, their customer service is top-notch; they're always happy to answer any questions I have.
Highly recommend checking them out if you're in the market for DJ equipment.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-06

A+ plus service all the time!!!

"Mike exceeded all our expectations! From start to finish, his professionalism and dedication to customer service were outstanding. He took the time to understand exactly what we wanted and went above and beyond to make it happen. Mike's attention to detail and responsiveness made us feel valued and well taken care of every step of the way. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-05

Fast delivery great product!!

"Shipped out same day as I ordered it!
Love the product!!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges