"This was my first order from KPODJ, and it will not be my last. I found exactly what I needed, and it arrived quickly. I also enjoyed perusing the online store, where I found many other items that gave me future project ideas.
I'm looking forward to the next time I order from them."
"KPODJ goes above and beyond to give you a great experience. We’ve been running with them for almost 10 years for gear."
"Always best prices and super fast delivery "
"Son una excelente compañía felicidades muy buenos precios y una extraordinaria atención a clientes !!! "
"Another purchase from KPODJ and another great experience! Tom and staff always go above and beyond expectations to make sure the gear-shopping DJ is served with the greatest of ease. From the initial inquiry to expert guidance as to the best gear to fit a specific need, to order processing and fast shipping, who could ask for more? Oh, and don't forget fantastic pricing! That's the KPODJ experience! "
"I’d never heard of these guys before, but on a recent order, they went out of their way to make sure I got what I needed, on time. "
"My issue was expedited very quickly and professionally"
"Update on my order everything was resolved by customer service and the manufacturer. Will continue to support KPODJ thanks again"
"Wonderful,they have the best prices and consumer service."
"I have ordered multiple things from this company over the years and have nothing but great things to say about their customer service. Recently, I needed an obsidian X4 controller in a very short time frame and they were able to get it to me the same week I ordered it. Their prices are great and they are very responsive when you need answers to questions fast."
"Great prices and service. Fast shipping. I will order from KPO again in the future. "
"I placed an order online for a Followspot. I expected some emails with confirmation and shipping status to follow. But after a week of not hearing anything from KPODJ, I decided to call them to get the status. I spoke to a nice guy that told me it was shipped "last Thursday" (I had called on Monday). They didn't have a tracking number but would let me know when they have one. The next day I get an email directly from FedEx letting me know that an item from Chauvet had just started its process and would arrive at my address a week later. So according to FedEx, it wasn't shipped until the day after I called. A week later, I received the item and it works great. I'm happy with the product. I never did get any emails from KPODJ with order confirmations or shipping status. I'm not sure if that's normal. I've purchased from KPODJ before but was 5 years ago so I don't remember the exact details of that order. I like the discount prices that KPODJ provides and the guy on the phone seemed really nice. I just would like to see better communications with their customers about orders placed."
"got what i ordered in a timely manner. will surely do business with them again."
"Just a great company I love it they are the best"
"Recommend KPODJ for top quality products and best prices around."
A rep from KPODJ, KPODJ.com, has responded:
“Ricky, I'm sorry for the poor experience. Looking at your RMA, I can see that the same day you reported the issue to us, we responded and got you an RMA number. We also had RCF ship you a brand new replacement speaker to swap for the demo speaker that you had purchased. I'm sorry for any inconvenience this may have caused, but please check the RMA thread for the tracking number of the replacement speaker. We have been on top of this issue the whole time and your replacement is already in transit to you.”