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Verified
5/5

2007-03-10

"Online purchase was swmooth, easy and tracking of the packages was sent to me and easily used. The follow up from the company was a nice surprise as well. Great products and even better service. I will shop with them again."

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Verified
5/5

2007-03-08

"I recently purchased a Roland FP5 digital piano from Kraft. Wow! What an easy way to buy a first digital! My order came quickly, everything was carefully packaged and arrived unscathed, and every communication with Kraft was positive and timely. I took advantage of the "bundle" option, which gave me quality accessories that, as a first-time buyer, I would not have easily been able to identify myself. The website descriptions of the various pianos was very helpful, too. We are all enjoying our piano immensely!"

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Spi
Verified
5/5

2007-02-10

"After searching what seemed like hundreds of web sites comparing digital pianos, I finally came across "Kraft Music". They offered the absolute best deal on a Yamaha-YPG 625 digital piano. It was sold as a "bundle", and therefore, included all kinds of cool accessories, so I had everything I needed to get up and running! I ordered the piano on a Sunday, and it was at my door the following thursday! I live in Connecticut, East coast, USA. The piano was shipped fast and arrived in excellent condition. Upon setting it up I had a couple questions regarding the assembly of the stand. I called Kraft Music and spoke with a very helpful and knowledgable staff member, who not only answered my questions, but, even told me the exact page to find it on in the owners manual! My shopping experience was 100% satisfactory, and I wouldn't hesitate to order from them again (and I'm sure I will!!!)"

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Verified
5/5

2007-02-09

"I must say, the customer service was excellent. I was missing the sustain pedal, but customer service took care of that right away and I received it last week. The shipping exceeded all my expectations! I had been waiting for the piano on backorder from Musician's Friend, but they kept putting off my order so I switched to Kraft Music. Kraft Music shipped my product within 2 HOURS of my ordering on a Friday. It was simply amazing! The Kawai MP4 Digital Piano I have right now is perfect for me. The touch is superb! I would definitely choose Kraft Music again in the future! I had a great buying experience! "

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Verified
5/5

2007-02-06

"I couldn't be more pleased with my purchase experience! Kraft Music's website is excellent. I had some questions and talked to two different people on the phone at different times who were cordial, knowledgable and very helpful. The demo sound bytes were well done and helped me arrive at a decision. Shipping was prompt and very fast; I ordered on a Monday and had my goods on Wednesday morning, free shipping. I'm delighted with the product, a Roland FP-5 keyboard and accessories. I'm recommending this store to my friends and you can be sure when I need something else, Kraft Music will be my choice of vendors."

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Verified
5/5

2007-01-23

"Absolutely the best internet shopping experience that I have ever had. Excellent service and followup. Kraft also verified my credit card information for security reasons and had my best interest in mind throughout the entire process. Upon delivery, the freight company called to verify delivery address and times. They called prior to delivery and everything was received in perfect order. I would absolutely shop with Kraft Music again with complete confidence. their product selection is superb with competitive pricing. I received my order with free shipping, which saved me over $100 over competitive companies offering the same product. The Bundle package that I received with my digital piano also offered more "free" items than any other supplier that I was able to find. Thanks very much!"

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Verified
5/5

2007-01-20

"i bought a set of yamaha drums from this merchant and it was the best transaction i have ever made online. the product is supurb and the service i recieved was second to none. normally this would be enough for me to buy something from someone but they went much further. the prices and value packages were the best on the net.
thanks again kraft music
deano
"

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Verified
5/5

2007-01-18

"Kraft Music is an excellent source of information, pricing, and packaging bundles. I searched many sites for information, but Dave from Kraft was the most responsive, most informative, and gave me facts, not the "pitch". Pricing couldn't be beat when you tie the bundle material with the product, shipping was faster than told (during the holidays), and my daughter couldn't be happier with Santa's choice.
A company that puts service before sales; what a novelty. I'll be buying from them again.
"

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Verified
5/5

2007-01-16

"Excellent, prompt, and courteous service. Shipping was prompt. Entire experience exceeded expectations. Thank you!
"

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Verified
5/5

2007-01-15

"The service was excellent and shipment was prompt. I received an email confirming my order and shipping updates. I think my granddaughter is really enjoys the keyboard and her learning is complimented by lessons at her school.
E. Persons
"

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Verified
5/5

2007-01-15

"Very pleased with the Yamaha keyboard. Free shipping was very fast. Ordered tuesday afternoon and it arrived UPS Ground on thursday! Great customer service. They even follow up to see if the product is working out ok. Will shop from again."

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Verified
5/5

2007-01-15

"Outstanding website, easy ordering, great products, prompt shipping, great prices. Yamaha YPG625 keyboard is outstanding value with lots of features."

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Verified
5/5

2007-01-12

"I had no idea about the digital piano I was buying and I talked to the Kraft music represtative rep at length. He was very nice and gave great advice. The digital piano I bought was perfect for my husband. I received the product right on time as well. I would use this web-site again with no hesitation."

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Verified
5/5

2007-01-12

"I ordered the Yamaha YPG625 from Kraft Music. I chose to order from them because of their add-ons and free shipping.
I placed the order around 1PM on the 13th and it arrived at my house on the 15th!
They also sent my a confirming email shortly after the order was placed with a tracking number.
This is a great internet seller
"

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Verified
5/5

2007-01-03

"I had a salesman named Dave who was very helpful with his product knowledge.my order was sent to me in record time . I have placed 3 orders in the last 6-months and have had excellent results shopping at this store... I would rate them a 10 as I would defenetly shop at this store again. "

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