"I have ordered from Kraken Kratom more than forty times in the last three years. Since I began purchasing my kratom products from them, I purchase from no one else. The foremost reason is the quality, purity, and safety of what they sell. They want customers to know about their manufacturing process and independent, third-party lab testing. The other reason is the customer service. Issues inevitably arise from time to time, but their customer service is fabulous, quickly resolving whatever issue and making it right, or sometimes, even better. Finally, the value of the price for product and the free shipping is excellent!"
"Kaken Kratom hands down has the best kratom products around. Very high quality and reasonable pricing. Customer service is great; prompt and courteous, should you even need to contact them for anything. "
"Their products are top notch, totally worth the price! They ship super fast too which is awesome, I’m on the other side of the country and I get my orders within 2 days (3 tops). I also am extremely impressed with their customer service...I’ve emailed in with random questions before and I messed up my own order recently and had to ask them to help fix it. They responded within 20 minutes and fixed the whole issue and even gave me store credit because my one-time-use coupon code was used in the order I messed up. Instead of losing out on 30% off, they gave me the equivalent in store credit! They also have a TON of promotions going all the time with coupon codes and there’s a rewards/points program, so you hardly ever actually pay full price for anything. Great great company, very happy. "
"I just want to thank you for your wonderful customer service. I only ordered $12 worth of product with bitcoin and my order disappeared from the website. You could have easily ignored me, but your team was prompt and professional in responding to me and sorting out the problem. I received my order and just a small amount of 2-3 grams mixed in some applesauce twice a day has helped me feel so much better, I was able to clean out my garage, go shopping for a new car, take my (large, rambunctious) dogs to a vet appointment and to the dog park that has reopened after quarantine. We are going to the dog park again today, I just had my morning dose and am feeling well-rested, pain is under control, and just generally feeling positive about life in spite of worrying about how our elections will turn out.
So, thanks again for all your attention to my small, insignificant order, because though it meant little to your business, it has made a big difference in my life the past couple days and I will definitely order from your company again in the future."
"Out of all the kratom outlets online. Kraken Kratom has had the best prices, products, and newest Kratom extracts available. Love the Free Shipping "
"I’m a repeat customer because of the great quality and quick delivery. Customer service responds quickly to any concern. Buying from Kraken is a no brainer."
"Absolutely amazing product and service. I've tried many over the years and Kraken is superior! I am a cancer survivor left with chronic pain from neuropathy in my neck/throat due to chemo/rad treatments. Kraken's products give me a natural alternative for pain management that allows me to function normally. Take that Big Pharma! Quality is consistent, the ordering process is quick, and the customer service is A1. Always a discount code or two that helps with the costs. Nice."
"Really fast shipping and great customer service response times! The product is top notch as well!"
"Very good selection of kratom at good prices, great customer service,,I get my kratom only from them now"
"I have used Kraken for a few years and I have always been happy. Shipping is fast and I know I’m getting a safe, quality product."
"If you are looking for clean, consistent kratom, Kraken is for you. I never have to worry about quality or variations in one shipment to the next. Their customer service is 5 stars. They can handle any need that arises. They will handle it with the utmost kindness. Forget mystery grounds from the head shop. You wake up with a headache and who knows what other side effects. Kraken is sourced 100% from Indonesia. Also, I live a continent away yet always receive my package with free shipping in 2-3 days!"
"I decided to try kraken after reading about the dangers of untested kratom. I’m relieved that kraken considers the safety of their customers first. "
"Not only is the product amazing, I always get exactly what I order for free and way before I expect it. I have been shopping with them for years now and I recommend them to my friends. The product helps my generalized anxiety disorder and mood disorder. Plus the prices are the best out there. "
"Customer service is second to none, and orders are expedite it very quickly"
"Kraken has the highest quality Kratom anywhere and I trust them more than any company because of their investment into bringing higher standards to the Kratom industry. They have great customer service and I will always buy Kraken Kratom. "