"Kraken exceeded my expectations by far. They offer a great range of quality, fresh products, great for new and experienced users alike. Their prices are on the high side, but their products justify it (it was a very pleasant surprise getting quality tea so quickly, with everything going on in the world). Their customer service was quick, informative, and pleasant. I couldn't recommend them enough. "
"Kraken has friendly and responsive support, fast shipping and sells a great product. Would highly recommend them!"
"I've always had a good relationship with Kraken, since I tried their Kratom on the recommendation of their Kratom to me from a friend. I've always received quality Kratom, mostly sticking the the powders. Their kratom has helped me to make my studying more interesting and my back pains almost unnoticeable. The free shipping makes Kraken has always worked fine for me because they send the packages off on time. Finally, their customer service has always demonstrated that they care about my customer experience and that I'm satisfied with my orders."
"My whole experience was fantastic! I even made a mistake (totally my fault) and had to contact customer service. They were great! answered right away, fixed my problem (again was my screw up), Can't recommend them enough!!! "
"High quality products! And EXCELLENT customer service!!!"
"Kraken Kratom has always followed through on providing a quality product and at a fair price with on time delivery. I have ordered about 8 times now and only ran into one issue. Part of my ordered was not included in a delivery. Within 48 ours of notifying customer service of the error, the remainder of my delivery was replaced and received in good order.
No one will get it perfect 100% of the time, it's how you recover from the error that defines customer service and Kraken Kratom has excellent customer service. "
"Excellent quality product, amazing customer service. I am very happy and highly recommend!!"
"Kraken Kratom has a superior product, reasonable prices and is delivered promptly. Their customer service is excellent!"
"Not only is the quality excellent the shipping is super fast."
"Great customer Service and super fast shipping. Thanks!"
"I ordered from Kraken Kratom and my order shipped within the next day, and arrived very quickly. I enjoyed that they had several different methods of payment, and they were very reasonably priced. I will definitely be ordering from them again."
"I've ordered twice and been blown away both times. Highly recommend!!!"
"Where do I begin to express my satisfaction and gratitude of Kraken Kratom as whole? First and foremost, they deliver quality as promised. That is a rare and much appreciated attribute these days. Secondly, whenever I had an issue - no matter how small they assisted promptly & courteously, while explaining easily ways to not encounter the same issues again. They do their very best to ensure you receive your products in a timely manner, however; the 1 time my order was held up, they IMMEDIATELY rectified the situation to their best of their ability. What else could you possibly ask for in an online service? Quality? Check. Promptness? Check. Courtesy? Check. Value? Check. Deliver as promised? Check. They hit all the marks in my opinion. Thank you Kraken Kratom!"
"Every time I’ve dealt with Kraken Kratom, they have been excellent. Whenever I’ve emailed or needed support, they have emailed back with a response and solution very quickly. I’ve always received my products quickly as well.
The product itself is fresh and does what I need it to do. I’ve never had a negative experience with them. "
"Excellent customer service. Had my question about my order solved in under 20 mins through email. Fast shipping and excellent selection of products. High quality and reasonably priced. "