"I have shipped with this company for over 5years and never had any issues. Great products and customer service is quick to answer emails and chats."
"I had an issue moving through the company website, but customer service helped me out. The shipping was fabulous "
"They are very transparent and trustworthy, and they follow strict quality control standards.
My favorite product from Kraken Kratom is their Bali Kratom Powder (OG/PC) 1. It is the original Bali kratom that they have been sourcing for over 15 years 1. It has a balanced and relaxing effect, and it helps me with pain relief, stress relief, and mood enhancement. It is also very potent and consistent, and it mixes well with water or juice.
I would highly recommend Kraken Kratom to anyone who is looking for a reliable and reputable kratom vendor online. They have everything you need to enjoy the benefits of this amazing plant. Kraken Kratom is the best in the business, and I will continue to order from them in the future."
"I've only tried a few things that my wife has bought through them. The platinum liquid extract was really good. As well as the platinum powder extract, which was the best extract I've ever had from any where. I have my own order in now for the zenith extract shot, I super excited for that one. I have reached out to customer service a couple times already. They are professional and respond fast. I will be ordering more products in the future. Their prices are great for online retail. Would recommend 100% Oh and shipping is free by the way. "
"Kraken Kratom provides consistently good products, reliable information, prompt shipping and excellent service. "
"I'm fairly new to the Kraken family and here's my experience so far. The customer service is top notch. They respond fast and have been courteous and very helpful. Shipping is lightening fast. I order and 2-3 days later my packages arrive. Packaging is done right especially for glass items. I find pricing very reasonable compared to other suppliers. Plus they have sales all the time. Last but definitely not least, the actual products are the best on the market. Ive shopped around a lot and tried many different brands Kraken has proven time and time again to be superior quality and potency and lasts all day. Honestly if your on the fence about trying them don't be, just do it you will not be disappointed. I wish I had found them sooner. I will be a returning customer for life. No matter what your level of experience is, they have something for everyone. Highly recommend."
"They have exceptional customer service.. quality products.. and fast shipping usually 2 days for me in the middle of the country. "
"Ordered many times from them. Always fast shipping and the one time there was a delay ,they let me know and credited me my shipping cost. Would recommend to anyone wanting quality stuff at a decent price and fast shipping. "
"My entire experience, thus far, with Kraken, has been amazing!! Excellent quality, awesome customer service/support, and their prices are unbeatable!! Highly recommend!! "
"I received fast delivery, great products, and great customer service"
"Kraken provides the best quality kratom and the best customer service of any kratom vendor you’ll find. They are responsive, they ship orders fast, and their products are top notch. "
"Best product and even better customer service! "
"I had trouble with my cart. Cart would not delete an item not needed. I called for help. They offered advice and boom done. Problem solved. "
"I have not tried the product as of yet but will be ordering shortly and then will update this review. I am giving the company 4 stars because the interaction with the company itself has been welcomed. I was having problems trying to place an order and kept getting an error message saying my cart is empty when switching pages. The service department was very helpful but beyond that, they were quick with their response. That makes me happy to know that this company cares about their customers, or potential customers. "
"This outfit offers wonderful products at competitive prices; also has a full time support department to help you resolve any problems with your order."