"What a great company to do business with! I received several emails to tell me what was going on with my order, not just the usual "Thanks for ordering from us, your stuff will arrive in a few days." type email and felt as though I was in the loop the whole time. I also felt like I was a valued customer not just some other guy who had just parted with his hard earned cash and would never be heard from again.
My camera arrived well packaged and well within the time frame that they gave me in their comprehensive correspondence. I was surprised at the speed of processing and delivery. Ordered on a Sunday night, received midday Friday!
I can not praise this company highly enough! I will certainly look them up agin when I am in need of another camera or optics in the future. This has been the smoothest transaction I have ever made with an online company because I was kept informed all the way from start to finish!"
"I bought a Rubinar 4.5/300 telephoto-lens. Was very happy with this product. Delivery time was very quick. Communication was very good and would definately buy again."
"I bought a Horizon S3 Pro panorama camera:
nice contact, very quick delivery, very good price (thanks to the dollar(/euro-exchange) -
very satisfied
any time again!"
"I was very grateful for Tatyana Minkina's e-mail handling of my purchase. Tatyana was very polite with every detail and every concern I had with purchaseing a 122 Zenit camera. She was very punctual in returning my e-mail's. Tatyana was also very accommodating to have my invoice dated for use towards my 2007 taxes. I look to some future purchases. "
"My new Granit-M Lens 80-200 :) Customer service on the highest level. Very quick respond! I meant to receive package within 8 - 15 working days, I had it after 8 so didn't have to wait to long :D (Delivered to UK).
I can Strongly recommend them !!!!
Cheers
"
"Purchase: 1 Horizon S3 Pro Panoramic Camera
I received the Horizon S3 from Russia in two weeks in a good condition.
I'm really happy with the service and the product - thanks so much!
Price good, very professionnal service.
"
"Visa card payment through Paypal didn't work on this site, although it works with other sites.
I received the Horizon S3 from Russia on time in a good condition.
I had to insist firmly to obtain an invoice that was sent by fax."
"Great customer service immediate answering of all questions from Ms.Minkina.Highly recommended great satifaction all around.Great prices!"
"I have been delighted with this Company. My order was dealt with quickly and they have stayed in touch throughout the purchase. Excellent customer service. As well as this their prices were the best I could find for the camera I bought.
"
"great seller, the parcel arrived quickly to France, and the items are exactly what I was expecting !"
"Great service, great prices. Nice how they foolow-up to make sure that you got everything. Russian optics are always a great value. My Yukon Scope 6x100 is an innovative design too... like it a lot."
"Achat de jumelles Yukon 30x50.
Réponse aux mails rapide, délais d'envoi normaux, bon suivi du courrier.
Nonobstant un prix parfois un peu élevé .
Site Recommandé"
"Perfect dealer, thought they were a retailer, expected shipment from Toronto (since I live in the area), what a suprise, a nice suprise, all the way from the manufacturer, item ordered is more than I could have wished for, this site and their merchandise I highly recommend, I'll be ordering more items in the future... products and prices are exceptional!"
"Thank you so much! Just tested my NVRS Tactical with my sniper rifle - works great! Thanks for the great service!
Advanced Sniper School
www.Sniper-School.narod.ru
Toronto, ON CANADA
"
"Very Satisfied. Customer service through Tatyana Minkina is what makes Kremlin Optics a great place to do business and I highly recommend them."