ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2009-09-06

"These guys are great. They provide stuff you usually can't find on other sites like a mini circuit board you plug into your motherboard for adding a blink/heartbeat pattern to your case's power LED. Sometimes they even order it for you even if they don't sell it. These qualities, combined with their honesty and prompt shipments makes them one of my favorites."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-02-18

"These guys are promise keepers who know their stuff. I got excellent hardware advice and good gear at a good price. If I had bought this from a box shifter then I would have been stuck trying to get a loan of a CPU to upgrade my BIOS, KustomPCs did it for me. Also, if you need item they don't stock ask and they will ordered it in for you...Nothing but praise for KustomPCs. I have always built my own (plus family and friends) PCs and know my way round a BIOS, jumper settings and overclocking. I recently decided to build a PC with slightly more mind to size and performance than my usual - price (not that money was no object). So that means working out the best perfomance per pound -then going up a little to get the gear I wanted. With the help of KustomPCs I now own a very nice, fast, PC with excellent performance/£."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-12-24

"Have been using Kustom PCs for about 3 years and can't rate these guys highly enough. This is how a customer orientated business should be. Prices may not be the cheapest but the service is top notch and they do all they can to help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-12-11

"Brilliant Service. Fast and Reliable.
Always delievered fast and in good nick.
Would recommend to all!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-12-11

"This is the best store ever. They have great customer service, great delivery, brilliant.

10/10
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2006-08-18

"They didnt listen to the instuctions i gave when i requested for a window to be cut into my case, and as a result i am having to purchase a new window."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-07-09

"Excellent service, came sooner than expected and will order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use