"Other than the 3 to 4 week delivery, everything was great."
"They forgot to include an important shipping authorization letter in my last delivery. We followed up with a phone call and still no authorization letter. It's something that can be emailed or faxed to me."
"Great prices and availability "
"It took them >3 weeks to ship my order. When I called, I found out that it was cancelled at the 23 day by "accident". Ridiculus. Customer service is very hard to get a hold of. I called for two days straight without anyone picking up the phone. Don't order from KYGUNCO unless you have to."
"Very helpful staff in these difficult times. Will work with them in the future."
"Order can excatly as ordered, timing was correct in spite of the current market rush. Excellent transaction."
"It took 4 weeks for it to ship butit is probi ly due to the crazyness"
"Got everything I ordered in a reasonable time. Very happy with the transaction. I will use them again."
"Stated item was "in stock", then emailed me to say item was not available.
The KGC made a point that inventory was "updated" frequently.
Obviously not the case. No offer of substitute product."
"I placed an ammo order on 01/14/13. They advertise right on the home page of thier website "live inventory system that displayes real-time stock status of each product." Well this is false!!! I logged into my account this morning to check the status of my order and only 2 items were shipped yesterday. The remaining items are now showing quantities ordered as zero. I called and spoke with a guy named Patrick and he said he would look into it and call me back. When he called, he said "sorry but those items are not in stock." I asked about the so called "live inventory system and all he could say is there must have been an error. The items are still showing as in stock as I type this review. They could have at the very least called or emailed to let me know there was an "error" if indeed there was an "error." I don't like dealing with crooks and will not longer do so."
"Easy transaction, best prices anywhere for the rifle I bought and I checked everywhere, including online auctions, and best of all, free shipping. I will be doing much more shopping from KY Gun Co in the future!"
"Ordered 3 different ammo types they claimed to have in stock. Only one delivered and KYGun cancelled the other portions of the order 3 wks after the order was placed. No email stating they'd run out of the other two, just a note in the delivered portion of the order. "
"Outstanding Service and Value from a Great Company.
Shipping was slower than normal but that is expected at this time.
THANKS KYGUNCO"
"Order as expected and on time."
"I purchased my gun at a time that was very trying on any bussiness dealing in ammo or guns the demand was great on just about any caliber. overall i was satisfied with the performance of Kentucky Gun. The only thing they may have done better would be to shoot a E-Mail out after a week or two to let you know everything was still a go. and possibly put a different message on answerphone saying they cant handle number of calls and to be assured order was still in process instead of leaving people unsure of anything different. but in the end they delivered a great product at a great price Thank You Kentucky Gun Co. I guess I gotta work on being more patient.can't wait to try kygunco when things settle down"