"I ordered from a different online store and after 5 days they sent me an email stating my order was back ordered. So Iwas not going to recieve it on time for my deployment. I cancelled the order then order from LA Police Gear anr recieved it in a few days. Thanks for the good service."
"Got the shirts and pants in the time specified. Really like the fit and look of the Blackhawk Performance Polos. Wish they had a couple of more colors. I'm very satisfied with what I received and when I received it."
"Excellent service and product."
"The quality of the merchandise is top notch, very reasonable pricing. LA Police Gear is very good at letting you know when it is shipping and tracking numbers."
"I'm still waiting for my order to be shipped. At least two items are back ordered. None of the items have shipped yet. Only one item was shown as being out of stock at the time that I placed my order and it has now been out of stock for a month longer than what was shown. I guess that is the problem you have when everything is made in China. Had I been in any hurry for my order I would be highly displeased. However, since I also encountered this in an order I placed for last Christmas I was smart enough to place this order two months in advance of when I anticipated needing the items. LAPG sells some great products but getting them can be a problem."
"The price was fair, but as the saying goes you get what you pay for. I do not sew so the money I saved buying the pants from the site went into me having them restitched a couple times already. Maybe I just got a bad pair or maybe all the products are the same on the site and that is why they are cheaper. I can't return them cause its the only pair I own and can afford and it is what our dept has just changed to. I've been going thru the worst time in my life with loseing everything else that I own so I've chalked it up to being just my luck."
“This does not sound typical at all with our pants. Please contact us and we will replace them for you at no charge. Email Returns@LAPoliceGear.com for assistance.”
"I am still missing half of my order. The shirts I ordered are not the same color that was represented on the web site. The pants I ordered were too short. The site did not list leg length on women's pants.
I would like to give them a higher score because of their reputation among my peers.
Perhaps this was a one time short coming that will resolve itself with their customer service soon. We will see."
“I am sorry for the inconvenience with your order. Please email me and I will take care of both the website issue and the pants that you need to send back. My email is Ryan@LAPoliceGear.com.”
"Very please with the cost of LA Police the easy shipping no matter where I am. I am a return customer. "
"Free shipping, free items and the product is great. My boots are very comfortable comfortable. Prices are very competitive too. Overall very pleased."
"I'm currently serving in Erbil, Iraq. Mail delivery (on average) take 21-28 days. I've made two (2) separate orders and both arrived within a 21 day window. I am very impressed and will continue to purchase and will recommend LAPG.com to others.
One disappointment I have. My second order was over $100 and I was informed that I would receive a promo item (5:11 hat). I never received the promo item.
Overall...great quality, prices and an outstanding website that is easy to use and makes purchasing items simple."
"Awesome product an service!"
"Great selection, fair prices, fast shipping."
"Order was correctly and promptly processed. Delivery was within quoted time."
"My overall experience with LA Police Gear was great. The pants I ordered were top quality"
"I was impressed by their prompt delivery. The overall experience was great."
A rep from LA Police Gear, LAPoliceGear, has responded:
“Thank you for your feedback. I am sorry to hear about the delay with your order. I was not able to pull up your order information as it was not provided. We do have live inventory on our website which will notify you of stock prior to placing the order. Unfortunately there are a few products which have suffered from extended backorders recently, which is something that could not be avoided. I am very sorry for any inconvenience that this caused, and if you need any help please feel free to contact us directly at CS@LAPoliceGear.com and we can help you out.”