"Ordered a shotgun stock, no communication. When I finally (12 days later) made and inquiry they finally shipped. Seems they don't carry a large inventory and order on a need to fill order basis. I'll never go back. Their CS should be top notch, I mean competing with MidWay, Brownells and the like......"
"Thx very happy good pants"
"will shop again, great customer service"
"Pkg came in a timely manner considering they're on the other side of the country. I love their selection and the Jumbo bailout bag was everything I had hoped it was. There's pockets for everything I need to carry on the railroad as my career as a conductor requires. The bag is just big enough to allow me to carry a 13" trapper keeper, along with a light, radio, air gauge, and other things. For some strange reason I want to hoard another even though I don't need it yet. The zippers work smoothly, the material is thick. This bag should last me 5 years at least. Bags usually don't last that long being dragged around on steel and rocks most of their life. One thing I would change is a grippy (rubber or gritty) pad on the strap so it doesn't slide off my shoulders. Great product!"
"My order arrived intact as I expected from LAPG, and it didn't take much time at all. Your website is really fantastic. You have a really good variety of choices of equipment and at good prices. THANKS!"
"I had some items from work stolen which obviously sucked. However LAPG came through with great deals on some of the items I had to replace. Items on back order actually came quicker than I thought. Thanks so much!!!"
"This is my updated review of LAPG, I trusted this company and I always love to shop military apparels from their site until some disappointments but I was happy that I received an action from their company and I was satisfied how they handle my concerned, I thought it was my last time to shop from their website, now my loyalty is back and would like to thank the LAPG supervisor who
help me, Recommend this company and I hope you will improve how your web site customer service contact platform.
"
"Item shipped fast and was as advertised! No hassle transaction."
"I've never experienced an issue with any orders placed through LA Police Gear, I've always recieved the correct items, undamaged, and within the alotted shipping window. I know most LE and Civilians shop at Gall's in the KY area, but I personally prefer LAPG. Yes, I have to wait longer for the items to be shipped to my home rather than purchase them in person, but I have wider selection to choose from. As of the past 5 months that I've shopped with LAPG 3/4'a of the time they've had lower prices as well. "
"I've never had a bad experience purchasing from LA Police Gear. I typically sit back and wait for good closeout deals and have never had an issue with what I've ordered. It always comes in a timely fashion and in the condition I expect. I will continue to purchase from here and have shared my experience with my fellow soldiers and friends. "
"Tried you guys on a couple of closeout specials, and the service and delivery were great. We will do business again. Thanks for a job well done."
"Bought a new condor gun belt. Sizes are small, medium, and large. No way to know which size fits what waist. Now I have to send my belt back to get a smaller size. For the money I spent it would be nice not to have to pay the extra shipping to send the belt back and ship another. "
"Thus far I've made two orders with LA Police gear, and it's been great. The quality is A1, and fast shipping. The sale prices are just amazing. "
"International customer here, absolutely gret customer service, fast delivery and kind and polite way of doing things all around!"
"LA Police gear is simply the best. Period"
A rep from LA Police Gear, LAPoliceGear, has responded:
“My sincere apologies for any inconvenience. Unfortunately I was unable to find you previous emails to us. Please email me directly at brian@lapolicegear.com to let me know if you were looking to do a return for refund or exchange. I will assist you in any way possible. Again my apologies for not getting your original emails.
Brian D.
Customer Service Sup. ”