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Product & services pricing
4.24/5
Chance of future purchase:
4.27/5
Shipping & packaging:
3.97/5
Customer service:
3.67/5
Return/Replacement policy:
4.27/5

Verified
5/5

2012-12-10

"Outstandiing customer service. Good selection. Good prices. Overall excellent rating from my perspective."

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Verified
5/5

2012-12-10

"Great service. Items were shipped quickly and were exactly as described. Would gladly do business with again and again."

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Verified
5/5

2012-12-10

"The last time around, I ordered two pairs of Bates RAT boots, a $300 boot, for $30 each, used the $5 coupon, and they were delivered within 48 hours. What's not to love?

I've been wearing the first pair I ordered on a lot of hunts in the SW desert, not trekking the slopes of Islamistan. Nevertheless, they are serious gear.

When LAPG has a sale, gun cases, backpacks, whatever, it's always worth the look.
"

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Verified
5/5

2012-12-10

"Thank you for such great customer serice."

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Verified
4/5

2012-12-10

"i would like to see you improve your back-order notifications. you need to have backorder info appear at time of order placement, not 2 or 3 days later. same with unavailability. it would make it easier to modify or cancel an order, rather than be told your merchandise is in stock, then be told later "oh we're sorry, but when we went to pick it your order was no longer available". otherwise i have been mostly well pleased with your products"

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Verified
5/5

2012-12-10

"the service is simply wonderful"

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Verified
5/5

2012-12-10

"Going good so far. One item is backordered."

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Verified
5/5

2012-12-10

"Excellent offers and prices on quality gear."

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Verified
5/5

2012-12-10

"True to size, fast shipping! Our officers love me to order from LA POLICE GEAR."

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Verified
5/5

2012-12-10

"So far I am very pleased with all LA Police gear I have received. Good LE gear at good prices, usually the best price available. Shipping: Fed Ex is vastly superior to UPS way down here in S. Texas. (I'm 5 miles North of Mexico, no kidding) UPS generally more expensive and takes longer to deliver. You need to add a sixth star for outstanding."

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Verified
5/5

2012-12-10

"Website is easily navigable; prices are highly competitive and customer service generally excellent. Backorders on popular items are understandable, but I would appreciate updates on a regular schedule - even if the only news was "we don't know when these will be back in stock". I have backordered items pending from 3 months ago with no updates."

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Verified
5/5

2012-12-10

"Great place to find everything you need for conceal carry wear. I keep coming back."

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Verified
5/5

2012-12-10

"Fast shipping and huge line of products in stock. Even items that are out of stock shipped within 5 days."

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Verified
5/5

2012-12-10

"I had a very pleasant time shopping for my husband this holiday season. We are big fans of 5.11 gear and I was ready to shop on their site, until I learned about the fantastic deal you were offering. I was able to purchase double the amount of shirts I had planned and still had enough to buy a great 5.11 back pack that he's been looking at. I loved finding such great deals and also the added discount given on 5.11 gear plus all of the freebies. It ended up being a very successful purchase!!"

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Verified
1/5

2012-12-10

"Haven't gotten the products yet but their shipping was ridiculous. I had some back ordered items and called to see if it could get the in stock items shipped. They said I could but it would cost five dollar processing fee. I had them take the back ordered items off so I could get my little boys stocking before we leave for Christmas. The original order was placed on November 30 and it was just processed to ship on December 9. This is just ridiculous processing time and am very disappointed in their service. I'm not sure if I will order from this company again."

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