"http://www.ripoffreport.com/car-parts-accessories/l-a-wheel-and-tire-d/l-a-wheel-and-tire-direct-la-w-2e58e.htm
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"Well the company changed hands and I had excellent service. I highly advise ordering from BT Automotive Tires. The service was very fast. I ordered 4 tires and had them delivered in less then 3 days."
"Terrible company. Placed an order on March 5 2006 here it is 2 months later and I still dont have my order. My account has been charged 7 weeks ago. I have sent numerous emails and left four voice mails over the past month and have not gotten a response. Now there phone number has been disconnected. DO NOT ORDER WHEELS FROM LA WHEELS DIRECT. I finally got an email back from them only after I threatened to report them to the Better Business Buero and they told me that the wheels shipped yestrday. When I asked for a tracking number they ignored me. "
"I ordered a set of Nitto tires from Barre on 9/29. Barre shipped the order quickly, but only 2 tires arrived, the other 2 were lost by UPS. I tried calling to find out status and was routed to an email address. I emailed numerous times to their ****@**** address and was ignored on every single attempt. Out of frustration, I finally sent emails to every single link on their website to inquire about the status of my order and if they were working with UPS. I finally received an email from ****@****' that just said "Sending multiple emails just makes matters worse....". I'm infurated with this company. Granted they did not lose the tires, but they are zero help in resolving customer issues. I can't seem to get the point through to them that my hands are tied, since I didn't ship the tires, UPS won't talk to me and they don't seem to understand that $450 of missing tires is important to the guy who bought them. I will never purchase anything from them again, and will recommend to everybody that I deal with on a daily basis to buy from someone else. As of writing this, I still haven't received tires, nor a refund for the missing tires. It's been over 6 weeks with no resolve. I've filed an investigation with American Express to help me recoup the purchase amount of the missing tires. My advice - Stay clear of Barre Tire."
"I purchased four Tires from LA Wheels Direct (Barre Tire) because of the Price. Before I finalized the order I looked at the Shipping page. They gave some examples of shipping rates, Which was "15-16 inch tire $10-$15". They Also state "Over 50 Warehouses across the United States". The tires I ordered were 16" tires so I expected the Shipping to be about $60.
I was Charged $206.72 separately for shipping. Needless to say, I was Shocked ! Ironically, this is stated on their Shipping Page, "You do not have to worry about an outrageous shipping charge with LA Wheels Direct." What a Joke, They do the complete opposite of what they claim.
I immediately sent them an e-mail questioning these charges, I left four phone numbers and My email address, Surprisingly I never heard back from them.
I called them when I didn't receive a response from my e-mail. They told me The fifty warehouses were where they got their tires from and not where the tires ship from, How miss-leading is that? They also said the tires I ordered were really heavy and that is why they were more for shipping. Shouldn't their shipping examples be more like $10-$50 and NOT $10-$15.
Stay away from this place, The deal you think you are getting will all go away when you are charged separately for shipping.
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