ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.32/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-10-06

Good quality for a great price

"Easy and seamless from start to finish!"


Verified
5/5

2017-10-06

Great service

"Great service and s good product. Very happy. "


Verified
5/5

2017-10-03

Great Service & Products

"Ink cartridges are delivered quickly & reasonably priced. I had a concern with one cartridge (the chip was not working properly, but the ink was fine) and I contacted Customer Service...they were very helpful. I have ordered from LD numerous times and have never had a problem."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-29

Great

"Great delivery. Good service"


Verified
5/5

2017-09-29

Outstanding Service

"I have purchased these on several occasions for my HP8620, and have had no issues with compatibility. Shipping was fast. I received them earlier than expected."


Verified
5/5

2017-09-28

"Fantastic "

"Why do I keep coming back? It is because of the quality of the product, shipping and the speed with the delivery. Thanks to all that work there.
"


Verified
5/5

2017-09-28

LD Toner Top-Notch

"LD's toner is as good and lasts as long as the much more expensive Brother original toners. I will continue to be a repeat customer. They also ship very quickly."


Verified
5/5

2017-09-28

Outstanding, as always!

"Great prices. Prompt delivery. Excellent product. Excellent customer service. What more could you want? "


Verified
5/5

2017-09-26

LD Ink and Service

"I have used LD compatible ink refill cartridges for many years for 3 different printers. They are reasonably priced and the service is great. They often have coupons for 10-15% off and free shipping. The ink comes within a couple days. They are easy to reach by phone and have always answered my questions and addressed my problems quickly. When my printer broke, they gave me refunds for the remaining unopened cartridges. When I had a faulty ink cartridge, they replaced in right away."


Verified
2/5

2017-09-26

Substandard Products

"LD offers discounts for people who purchase three ink cartridges. I took them up on that deal and ordered three. Only one of the three actually worked. I sent them back and asked customer service to call me. I was never compensated for the defective cartridges and no one ever called me. Normally, I never do business with a company with such behavior, but my wife ordered yet another cartridge for our office and I'm waiting with bated breath to see if it actually works.

LD might be great to other people, but to me they were abysmal to our company. Their customer service is well below average, bordering on "horrible."

Buyer beware!
Sincerely, David S.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-25

GREAT PRODUCTS! GREAT PRICES!

"I always buy my products from LD. I have had no problem with the product and the delivery is FAST and the packing is good. Complete selection of products for all of your needs."


Verified
5/5

2017-09-24

Superb customer service

"Had an issue of a defective toner that was new. Contacted CS and had a response and replacement delivered promptly. "


Verified
5/5

2017-09-23

Best Service Ever!

"LD Products gives the best Customer Service I have ever experienced from an on-line company!
I have never had a problem with any order I have placed, and the delivery is right on time. I will be a customer of theirs as long as this keeps up.
"


Verified
5/5

2017-09-19

Serious money saver for a quality product.

"First recommended to me by the people who mount and frame my photos. Though skeptical at first, I decided to give LD ink cartridges a try. Well, they're every bit as good as the seriously expensive Epson ink and I can get all six cartridges for my Epson printer for little more than the price of two Epson cartridges. And my printer is fine with them. There's no trade-off here. It's just a good all-around deal. I will, however, stick with my favorite Epson papers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2017-09-19

Great Products

"I ordered several items and received them in a timely manner. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges